Rewarding career. Competitive salary. Outstanding benefits. The HIM Technician is responsible for filing medical records, providing reception services for the department, assembling records and performing release of information functions. The Health Information Management Technician is expected to be flexible and take on other duties, as deemed necessary, to support department operations.
Standard Expectations
- Promotes a Positive Working Environment
- Conducts oneself in line with organization’s mission, values and standards of behavior.
- Accepts change and challenges with a positive attitude.
- Consistently adheres to organizational policy.
- Communicates Effectively Builds relationships and works collaboratively with other staff.
- Provides timely operational updates to supervisor.
- Responds to communications in a timely manner.
- Performs Duties Efficiently and Effectively Follows procedures.
- Acts in compliance with applicable federal, state, and local regulations.
- Performs other duties as assigned.
Duties & Responsibilities
- General Duties
- Maintains all patient chart types.
- Scans documents into the electronic medical record.
- Analyzes charts for deficiencies.
- Ensures correct patient information is in each electronic record/paper chart.
- Scans patient information from internal and external sources into patients' permanent record.
- Maintains patient's privacy and confidentiality at all times; employ HIPAA guidelines.
- Answers incoming phone calls.
- Provides excellent customer service; employs AIDET principles.
- Verifies a percentage of scanned documents for accuracy as part of the quality assurance process.
- Maintains deficiency worklists.
- Facilitates communication for off-site Transcriptionists.
- Completes Tasks List within 7 days of date of assignment.
- Release of Information
- Verifies that requests for record copies conform with hospital policies and federal HIPAA regulations.
- Copies patients’ charts, burn CDs, or upload records onto flash drives.
- Provides facility departments with patient information, as needed, in compliance with HIPAA regulations.
- Logs release of information requests into EHR for tracking purposes.
- Bills and collects fees for release of information based on hospital policy.
- Chart Assembly
- Assembles, scans, and analyzes patient charts and external documents into the medical record.
- Reviews each chart for completeness, accuracy and compliance to hospital guidelines.
- Recognizes and report discrepancies in patient records to immediate supervisor.
- Office Support
- Performs receptionist duties such as the maintenance and stocking of supplies.
- Answers the door and the telephone and respond to customer requests.
- Reports Births to the Department of Health & correct errors with documentation.
- Maintains Death log.
- Gathers paperwork from around the facility for Medical record processing.
- Assists medical staff with questions and issues related to medical records to help them maintain accurate and complete documentation.
- Delivers folders to and from providers with deficiencies or queries each day.
- Prepares charts for audits including information redaction.
Qualifications
- High School Graduate or equivalent.
- General knowledge and competency with Microsoft Office products.
- CPR Certified within thirty (30) days of hire and maintained while employed.
- Ability to communicate effectively and professionally in verbal, written, and electronic forms of communication.
- Ability to multitask, with excellent problem-solving skills and attention to detail.
- Previous experience in Health Information, general office, or related environments.
- Experience with Meditech 6.1, or other EHR.
Work Environment and Physical Demands
- This position is primarily worked in an office environment.
- Primarily stationary with occasional standing, walking, lifting, reaching carrying, kneeling, bending, stooping, pushing and pulling of objects weighing up to 20lbs.
- The position requires continuous finger dexterity and fine manipulation.
- The employee must demonstrate the ability to perform the essential functions of the position, with or without reasonable accommodation.
Position Details
- Hours per week: 40
- Employee Status: Regular Full Time
- Shift: Day Shift (United States of America)
- Pay Range: $20.00 - $35.00
- Actual pay offered will vary based on years of experience.
Employee Benefits
- Our benefit package includes medical, dental, vision, life insurance, and retirement options (403(b) & 457).
- Medical insurance coverage begins on day one and is available to both full time and part time employees.
- Additionally, employees receive discounts on medical services provided by Whitman Hospital and Medical Clinics.
- Differentials apply for evening, night, and weekend shifts.
- Our unique PTO plan enables employees to increase their accrual with each year of service!
Here at WHMC we are proud of our mission to enhance the health and welfare of those we serve, and we strive every day to embody our values. WHMC is a rural critical access hospital which is growing our presence and our services in order to improve access to care and optimize the health of our communities. We value our patients, our community, and our employees and that is what sets us apart! Committed to: Respect – We respect the dignity of each individual at all times. Compassion – We demonstrate our sincere compassion to all. Teamwork – We recognize, embrace and capitalize on the unique talents of everyone. Stewardship – We are prudent, careful and deliberate with all resources. Trustworthiness – We act with integrity and honor in all situations.