HIM Operations Lead - EHR & QA Mentor

Corewell Health; Caledonia (MI); On-site; USD 60,000 - 75,000; Full time

Job summary

Corewell Health in Grand Rapids is seeking a Health Information Management specialist who accesses, inputs and retrieves information across multiple computer systems to solve complex problems. You will act as a liaison for physician offices and verify dictation in the system while mentoring HIM Technicians.

This full-time role focuses on quality monitoring of patient information, chart completion, and adherence to confidentiality and regulatory standards.

Qualifications

• High School Diploma or equivalent.
• 2 years of HIM experience with knowledge of EHRs, HIM software, medical terminology, and coding concepts.
• Strong attention to detail and patient data confidentiality.

Responsibilities

• Analyses electronic health records (EHR) for completion in accordance with policies, procedures, and regulatory standards.
• Validates all patient identification requirements and consults EMPI when necessary.
• Accesses, inputs and retrieves information from various computer systems.
• Identifies, updates and monitors reports for deficiencies in chart completion and assigns to appropriate physician(s) for completion.
• Educates and acts as a consultant to physicians, physician assistants, residents, and interns regarding completion requirements and EHR navigation.
• Transforms paper records into an EHR, assuring the service level agreements and quality of the EHR are maintained.
• Maintains confidentiality of protected health information by providing authorized individuals with timely access to patient information in accordance with Spectrum Health, state, and federal regulatory requirements.
• Acts as a liaison with lead technician(s) and provides employee performance feedback as necessary. Performs quality monitoring and works on quality improvement initiatives and projects.
• Participates in safety initiatives and risk mitigating measures and completes safety competencies and requirements on time.
• Performs other duties as assigned.

Skills

Health information management

EHR navigation

Quality monitoring

Medical terminology

Interpersonal communication

Education

High School Diploma

Tools

HIM software

EMPI

Dictation verification system

Job description

Corewell Health in Grand Rapids is seeking a Health Information Management specialist who accesses, inputs and retrieves information across multiple computer systems to solve complex problems. You will act as a liaison for physician offices and verify dictation in the system while mentoring HIM Technicians.

This full-time role focuses on quality monitoring of patient information, chart completion, and adherence to confidentiality and regulatory standards.