HIM Ambulatory Specialist

Rochester Regional Health; City of Rochester (NY); Vor Ort; USD 24.000 - 28.000; Vollzeit

Zusammenfassung

Rochester Regional Health is seeking a HIM Ambulatory Specialist to maintain and secure medical records at the SCHI - Brighton site in Rochester, NY. You will process ROI requests, manage electronic and paper records, and support HIPAA-compliant information governance while delivering excellent customer service to patients and staff.

Ideal candidates will have an Associate's degree in Health Information Management or related field, experience with EMR systems (Epic, Cerner, Meditech), and strong

Qualifikationen

• Associate degree in HIM, business, IT or related field preferred.
• Experience with EMR systems (Epic, Cerner, Meditech) and document management.
• Knowledge of HIPAA and state/federal health information regulations.
• Strong computer, customer service and communication skills.
• Highly organized with attention to detail and ability to multitask.
• Ability to work independently and meet deadlines under pressure.

Aufgaben

• Provide excellent customer service to patients, providers and external partners.
• Process and track Release of Information (ROI) requests with HIPAA compliance.
• Handle incoming calls, mail, faxes, and electronic in-basket messages.
• Scan, index, quality check, and maintain electronic medical records.
• Manage paper records: retrieval, storage, retention and destruction.
• Ensure accuracy, security and accessibility of medical records.
• Collaborate with vendors and internal departments to resolve record issues.
• Support additional HIM functions as needed.

Kenntnisse

Customer service

Communication skills

Organization

Attention to detail

Critical thinking

Multitasking

Time management

Ausbildung

Associate's degree in Health Information Management, Business, IT, or related field

Tools

Epic EMR

Cerner EMR

Meditech

MS Office

Document management

Jobbeschreibung

JOB TITLE: HIM Ambulatory SpecialistSTATUS: Full-TimeLOCATION: SCHI - Brighton - 2365 South Clinton Avenue, Suite 100, Rochester, NY 14618DEPARTMENT: Coding/Clinical DocumentationSCHEDULE: M-F; 7:30 AM - 4:00 PM or 8:00 AM - 4:30 PMSUMMARYMaintains the confidentiality, security, and integrity of medical records according to Rochester Regional Health policies along with State and Federal regulations. Duties include application of a variety of work methods, familiarity with the department and the following of pertinent policies, practices, procedures, and government regulations. Supports the daily operations of the practice by ensuring that patient needs are being met. Performs a variety of duties to include, but not limited to, data entry, scanning, faxing, copying, mailing, phone calls, chart boxing, provided direction and training to team members as instructed by leadership. Assists in a customer service manner by interacting with patients, families/personal representatives, and RRH Staff.RESPONSIBILITIESProvide excellent customer service by assisting patients, providers, and external partnersProcess and track Release of Information (ROI) requests while ensuring HIPAA complianceHandle incoming calls, mail, faxes, and electronic in-basket messagesScan, index, quality check, and maintain electronic medical recordsManage paper records, including retrieval, storage, retention, and destructionEnsure the accuracy, security, and accessibility of medical recordsCollaborate with vendors and internal departments to resolve record-related issuesSupport additional Health Information Management (HIM) functions as neededATTRIBUTESAssociate's degree in Health Information Management, Business, IT, or related field (preferred)Experience with Epic, Cerner, Meditech, or other EMR systemsProficiency in Microsoft Office and document management softwareKnowledge of HIPAA and state/federal health information regulationsStrong computer, customer service, and communication skillsHighly organized with strong attention to detailCritical thinking and problem-solving abilitiesAbility to prioritize, multitask, and work independentlyAbility to maintain confidentiality and meet deadlines under pressureMINIMUM QUALIFICATIONS:High school Diploma1+ years of experience in Health Information Management, Customer Service-related industry, or other Healthcare settingEDUCATION:LICENSES / CERTIFICATIONS:PHYSICAL REQUIREMENTS:Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67–100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.PAY RANGE:$17.75 - $20.25CITY:RochesterPOSTAL CODE:14618The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.