HIM Ambulatory Specialist

Rochester Regional Health; Brighton (CO); Sur place; USD 24 000 - 28 000; Plein temps

Résumé du poste

Rochester Regional Health seeks an HIM Ambulatory Specialist to maintain confidentiality, security, and integrity of medical records per policies and regulations. The role supports daily operations by data entry, scanning, chart boxing, and responding to patient and staff inquiries.

Responsibilities include processing ROI requests, handling calls and mail, indexing EMRs such as Epic/Cerner/Meditech, and ensuring secure access to records.

Qualifications

• Associate's degree in Health Information Management (preferred).
• Experience with Epic, Cerner, Meditech or other EMR systems.
• Proficiency in Microsoft Office and document management software.
• Knowledge of HIPAA and health information regulations.
• Strong customer service, communication, and organizational skills.
• Ability to multitask and work independently.

Responsabilités

• Provide excellent customer service by assisting patients, providers, and external partners
• Process ROI requests with HIPAA compliance
• Handle incoming calls, mail, faxes, and electronic in-basket messages
• Scan, index, quality check, and maintain electronic medical records
• Manage paper records: retrieval, storage, retention, and destruction
• Ensure the accuracy, security, and accessibility of medical records
• Collaborate with vendors and internal departments to resolve record-related issues
• Support additional HIM functions as needed

Connaissances

Epic EMR

Cerner EMR

Meditech EMR

Microsoft Office

HIPAA knowledge

Customer service

Communication skills

Attention to detail

Organizational skills

Multitasking

Formation

Associate's degree in Health Information Management, Business, IT, or related field

High school Diploma

Outils

Document management software

Description du poste

JOB TITLE: HIM Ambulatory Specialist

STATUS: Full-Time

LOCATION: SCHI - Brighton - 2365 South Clinton Avenue, Suite 100, Rochester, NY 14618

DEPARTMENT: Coding/Clinical Documentation

SCHEDULE: M-F; 7:30 AM - 4:00 PM or 8:00 AM - 4:30PM

SUMMARY

Maintains the confidentiality, security, and integrity of medical records according to Rochester Regional Health policies along with State and Federal regulations. Duties include application of a variety of work methods, familiarity with the department and the following of pertinent policies, practices, procedures, and government regulations. Supports the daily operations of the practice by ensuring that patient needs are being met. Performs a variety of duties to include, but not limited to, data entry, scanning, faxing, copying, mailing, phone calls, chart boxing, provided direction and training to team members as instructed by leadership. Assists in a customer service manner by interacting with patients, families/personal representatives, and RRH Staff.

RESPONSIBILITIES

• Provide excellent customer service by assisting patients, providers, and external partners
• Process and track Release of Information (ROI) requests while ensuring HIPAA compliance
• Handle incoming calls, mail, faxes, and electronic in-basket messages
• Scan, index, quality check, and maintain electronic medical records
• Manage paper records, including retrieval, storage, retention, and destruction
• Ensure the accuracy, security, and accessibility of medical records
• Collaborate with vendors and internal departments to resolve record-related issues
• Support additional Health Information Management (HIM) functions as needed

ATTRIBUTES

• Associate's degree in Health Information Management, Business, IT, or related field (preferred)
• Experience with Epic, Cerner, Meditech, or other EMR systems
• Proficiency in Microsoft Office and document management software
• Knowledge of HIPAA and state/federal health information regulations
• Strong computer, customer service, and communication skills
• Highly organized with strong attention to detail
• Critical thinking and problem-solving abilities
• Ability to prioritize, multitask, and work independently
• Ability to maintain confidentiality and meet deadlines under pressure

MINIMUM QUALIFICATIONS

• High school Diploma
• 1+ years of experience in Health Information Management, Customer Service-related industry, or other Healthcare setting

EDUCATION

LICENSES / CERTIFICATIONS

PHYSICAL REQUIREMENTS

Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver's license.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE

$17.75 - $20.25

CITY

Rochester

POSTAL CODE

14618

The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.