Hilton Garden Inn - Night Auditor / Front Desk - $15-$16/HR

Lexima; Denison (TX); Vor Ort; USD 17.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Employee discounts on hotel rooms and

Advancement opportunities

Professional development opportunities

Positive and supportive work enviro

Zusammenfassung

Lexima is seeking a reliable Night Auditor to join our Denison, TX hotel. The role covers front desk during overnight hours, handling check-ins and check-outs, and responding to guest inquiries with professionalism.

You will reconcile daily guest accounts, assist with reservations, process payments, and ensure smooth nightly operations. The ideal candidate communicates clearly, multitasks confidently, and maintains excellent service standards. Flexibility for weekends/holidays is required.

Qualifikationen

• Previous experience as a night auditor or in a customer service role is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to multitask and handle a high-volume workload is required.
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems.
• Excellent attention to detail and problem-solving skills.
• Flexibility to work overnight shifts, including weekends and holidays.

Aufgaben

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs.
• Answer phone calls and respond to online inquiries in a timely and professional manner.
• Handle guest requests, such as booking tours or making restaurant reservations.
• Assist with check-in and check-out processes, including handling payments and issuing keys.
• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports.
• Monitor and maintain inventory of supplies and equipment.
• Perform light cleaning duties, such as wiping down counters and restocking supplies.
• Other duties as assigned.

Kenntnisse

Night audit experience

Customer service

Multitasking

Attention to detail

Communication skills

Overnight shifts

Tools

MS Office

Reservation systems

Jobbeschreibung

Introduction

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs


• Answer phone calls and respond to online inquiries in a timely and professional manner


• Handle guest requests, such as booking tours or making restaurant reservations


• Assist with check-in and check-out processes, including handling payments and issuing keys


• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports


• Monitor and maintain inventory of supplies and equipment


• Perform light cleaning duties, such as wiping down counters and restocking supplies


• Other duties as assigned

Qualifications

• Previous experience as a night auditor or in a customer service role is preferred


• Strong communication and interpersonal skills


• Ability to multitask and handle a high-volume workload


• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems


• Excellent attention to detail and problem-solving skills


• Flexibility to work overnight shifts, including weekends and holidays

Perks

• Competitive salary


• Employee discounts on hotel rooms and amenities


• Opportunities for advancement within the company


• Professional development opportunities


• Positive and supportive work environment