Higher-Ed Compliance & Special Enrollment Coordinator

The University of North Carolina at Chapel Hill; North Carolina; On-site; USD 56,000 - 64,000; Full time

Job summary

The University of North Carolina at Chapel Hill is seeking a Compliance Specialist and Special Enrollment Coordinator to oversee non-traditional academic programs and related enrollment processes. The role coordinates administrative and system activities to support student enrollment and ensures compliance with FERPA and related policies.

The position acts as the primary liaison to campus departments and partner institutions, handling enrollment transactions, transcripts, and data quality.

Qualifications

• Bachelor’s degree; or equivalent combination of training and experience.
• Experience managing complex administrative processes, records, or compliance-related activities.
• Strong customer service and communication skills, with the ability to effectively interact with students, faculty, staff, and external partners.
• Proficiency in utilizing information systems, databases, reporting tools, and standard office software to manage records, generate reports, and support business processes.

Responsibilities

• Provide centralized administration for non-traditional academic programs and coordinate enrollment activities.
• Serve as liaison to UNC-Chapel Hill departments, sponsor institutions, and partner organizations.
• Respond to inquiries, process enrollment transactions and transcript requests, and resolve records-related issues.
• Support special projects and communicate university policies related to student records and compliance.

Skills

Customer service

Data integrity

Communication

Information systems

Education

Bachelor’s degree or equivalent

Tools

ConnectCarolina

National Student Clearinghouse

Job description

The University of North Carolina at Chapel Hill is seeking a Compliance Specialist and Special Enrollment Coordinator to oversee non-traditional academic programs and related enrollment processes. The role coordinates administrative and system activities to support student enrollment and ensures compliance with FERPA and related policies.

The position acts as the primary liaison to campus departments and partner institutions, handling enrollment transactions, transcripts, and data quality.