Higher-Ed Administrative & Student Support Specialist

100 The University of Akron; United States; On-site; USD 21,000 - 29,000; Full time

Job summary

The University of Akron is seeking an experienced administrative professional to assist the Department Chair or School Director with day-to-day academic operations and programs. You will serve as a knowledgeable resource for faculty, staff and students, answering inquiries and resolving issues to keep workflows running smoothly.

In this role you will manage calendars, prepare documents, coordinate travel, monitor budgets, and support personnel processes, course scheduling, and departmental

Qualifications

• 4+ years of office/clerical experience.
• 2 years in a higher education or similar environment preferred.
• Advanced computer knowledge with word processing, spreadsheet and database software.
• Ability to use and retrieve information from databases to perform daily duties.
• Ability to coordinate programs, work in a fast-paced environment, and adopt new technology.
• Strong interpersonal, problem-solving, and research skills.
• Ability to maintain and monitor budgets.

Responsibilities

• Provide advice, counsel, and information regarding department’s academic activities to students, faculty, or staff.
• Assist with admissions, registration, financial aid, and scholarship processes.
• Assist with course and classroom scheduling and enrollment; monitor student records and scholarship processes.
• Coordinate travel, filings, and department events; support department website as needed.

Skills

Office procedures

Communication

Data management

Education

Post-secondary education

Tools

Word processing

Spreadsheet

Database software

Web content management

ERP system

Job description

The University of Akron is seeking an experienced administrative professional to assist the Department Chair or School Director with day-to-day academic operations and programs. You will serve as a knowledgeable resource for faculty, staff and students, answering inquiries and resolving issues to keep workflows running smoothly.

In this role you will manage calendars, prepare documents, coordinate travel, monitor budgets, and support personnel processes, course scheduling, and departmental