Higher-Ed A/V & Classroom Tech Specialist

Texas A&M University System; Texarkana (AR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Tuition benefits

Paid time off

Retirement plan

Professional development

Job summary

Texas A&M University - Texarkana is seeking a Classroom & A/V Technology Specialist to manage operation, support, and ongoing improvements of instructional technology environments across campus. You will serve as the primary technical resource for A/V systems, supporting classrooms, labs, and conference spaces to ensure reliable technology for instruction and events.

The role partners with faculty, staff, and students to troubleshoot issues, implement solutions, and promote effective use of

Qualifications

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Three years of related experience.
• Knowledge of word processing, spreadsheets, and database applications.
• Knowledge of desktop repair, software support, and basic networking elements.
• Knowledge of computer security and administration tools.
• Knowledge of administrating various computer lab environments including visualization, imaging, and desktop security.
• Ability to multitask and work cooperatively with others.
• Ability to communicate clearly and effectively to ensure understanding.

Responsibilities

• Serve as a primary support resource for instructional technology and A/V systems across campus.
• Install, configure, maintain, and support classroom, lab, and conference room technologies, including computers, displays, control systems, and audiovisual equipment.
• Provide timely troubleshooting and resolution of technical issues impacting instructional and event spaces to ensure continuity of operations.
• Support and maintain A/V systems such as control panels, signal distribution, conferencing systems, and presentation technologies.
• Assist with the design, setup, and implementation of technology solutions for classrooms, labs, conference rooms, and campus event spaces.
• Evaluate instructional technology environments and recommend improvements, upgrades, and standardization opportunities.
• Collaborate with faculty and departments to understand instructional needs and assist in integrating technology into teaching and learning environments.
• Provide training and guidance to faculty, staff, and students on the use of classroom technologies and A/V systems.
• Maintain accurate documentation of systems, configurations, procedures, and knowledge base articles.
• Support specialized instructional and simulation technologies as needed across academic programs.
• Assist with planning and execution of technology deployments, refresh cycles, and lifecycle management initiatives.
• Participate in after-hours or scheduled support for campus events and critical instructional needs as required.
• Serve as a resource for internal and external customers and contribute to continuous service improvement efforts.

Skills

Word processing

Spreadsheets

Databases

Desktop repair

Software support

Networking basics

Security tools

Lab environments

Multitasking

Communication

Education

Bachelor’s degree or equivalent combination of education and experience

Job description

Texas A&M University - Texarkana is seeking a Classroom & A/V Technology Specialist to manage operation, support, and ongoing improvements of instructional technology environments across campus. You will serve as the primary technical resource for A/V systems, supporting classrooms, labs, and conference spaces to ensure reliable technology for instruction and events.

The role partners with faculty, staff, and students to troubleshoot issues, implement solutions, and promote effective use of