High-Volume Toyota Service Advisor

Swickard Auto Group; Gresham, Northern (OR, KY); Hybrid; USD 40,000 - 120,000; Full time

Benefits offered by this job

Paid Toyota training

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Employee vehicle purchase program

Job summary

Swickard Auto Group’s Gresham Toyota store in Oregon is seeking a skilled Service Advisor with 1+ year dealership experience. You’ll welcome guests, write accurate repair orders, and clearly communicate estimates and timelines to ensure trust and satisfaction.

Join a high-volume Toyota operation with strong earning potential, robust training, and a supportive hospitality culture that values doing right by people, every time.

Qualifications

• At least a year of dealership service advisor experience.
• Experience translating repair information into clear communication.
• Track record of CSI and NPS performance.
• Familiar with dealership service processes and systems.

Responsibilities

• Serve as the primary point of contact for guests from write-up to delivery.
• Translate repair information into clear, confident communication.
• Build precise estimates and commit to realistic timelines.

Skills

Service advisor experience

Clear communication

Guest trust / satisfaction

High-volume environment

Customer service mindset

Attention to detail

Toyota / import brand knowledge

Tools

Reynolds & Reynolds

CDK

Job description

Swickard Auto Group’s Gresham Toyota store in Oregon is seeking a skilled Service Advisor with 1+ year dealership experience. You’ll welcome guests, write accurate repair orders, and clearly communicate estimates and timelines to ensure trust and satisfaction.

Join a high-volume Toyota operation with strong earning potential, robust training, and a supportive hospitality culture that values doing right by people, every time.