High-Volume Restaurant Manager — Lead Guest Experience

iCIMS, Inc.; Oklahoma City (OK); On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Medical, dental and vision

Company-paid group life insurance

Short term disability

Long term disability

Paid time off

Health Savings Account

401k plan with company match

Tuition assistance

Eligible for up to 50% next day pay

Employee Assistance Programs

Job summary

North Italia in Oklahoma City is seeking a Restaurant Manager to join immediately, overseeing daily operations, guest experience, and team leadership in a high-volume full-service setting. You will manage shifts, coordinate with kitchen, and drive hospitality standards while working ten-hour shifts and weekends as needed.

Compensation ranges from $65,000 to $72,000 per year, plus comprehensive benefits. This role reports to the General Manager and offers a dynamic, guest-focused environment with

Qualifications

• 2+years of full-service, high-volume restaurant management experience
• Demonstrated working understanding of business operations and financials
• Dependable, reliable, and motivated
• Able to work ten-hour plus shifts, plus ability to stand, sit, squat, or walk for extended periods of time
• Must be able to work closing shifts, weekends, and holidays as needed
• Able to grasp, reach overhead, push, lift, and carry up to 50 pounds
• Prior POSitouch, Crunchtime, and Open Table experience is a plus

Responsibilities

• Manage shifts which include daily decision making, scheduling, and planning
• Understand flavors, aromas, and characteristics of food ingredients and wines to ensure the highest standard in guest experience
• Manage on-the-fly requests with ease and poise creating a calm and positive work environment
• Foster an environment of continuous learning, open and honest feedback, and corrective action as needed
• Actively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns
• Work directly with the kitchen team to evaluate prep levels and food quality prior to each shift
• Be responsible for running the restaurant as if an owner
• You’ll thrive in this position if you are:
• Passionate about creating memorable dining experiences by exceeding guest expectations
• Dedicated to creating a safe environment for the team and guest through highest standards for product quality and restaurant cleanliness
• Committed to driving continuous improvement by coaching, leading, and developing the restaurant team
• Service-oriented in your approach to working in a high-volume environment

Tools

POSitouch

Crunchtime

Open Table

Job description

North Italia in Oklahoma City is seeking a Restaurant Manager to join immediately, overseeing daily operations, guest experience, and team leadership in a high-volume full-service setting. You will manage shifts, coordinate with kitchen, and drive hospitality standards while working ten-hour shifts and weekends as needed.

Compensation ranges from $65,000 to $72,000 per year, plus comprehensive benefits. This role reports to the General Manager and offers a dynamic, guest-focused environment with