High-Volume Outbound Loan & Financial Services Specialist

WAC-TX WFC Limited Partnership; Iowa (LA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) match

Paid holidays

Vacation time

Long-term disability

Free mental health support

Job summary

World Finance is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax preparation. The role requires daily outbound calling, in-person customer interactions, and meeting performance goals across sales, collections, tax services, and branch operations.

The position offers performance-based earnings, advancement opportunities, and comprehensive benefits.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts and set payment arrangements.
• Assist customers in person with loan applications, tax preparation, and account questions.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Goal oriented

Communication

Data entry

Education

High school diploma or equivalent

Job description

World Finance is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax preparation. The role requires daily outbound calling, in-person customer interactions, and meeting performance goals across sales, collections, tax services, and branch operations.

The position offers performance-based earnings, advancement opportunities, and comprehensive benefits.