High-Value Cargo Tracking & Dispatch Coordinator

First Responder Protective Services Corp; Addison (TX); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

401(k) retirement plan

Health insurance with company contrib

Paid time off

Short-term disability insurance

Life insurance

Job summary

First Responder Protective Services is seeking a full-time Logistics Cargo Tracking & Dispatch Coordinator to support nationwide high-value cargo escort operations from Addison, TX. You’ll monitor shipments, coordinate field personnel, and maintain client communications in an office-based logistics role.

This position emphasizes real-time tracking, route updates, and prompt client responses. It offers a 4-day workweek, 24/7 operations support, and comprehensive benefits including health

Qualifications

• Strong attention to detail with the ability to identify missing or conflicting information.
• Excellent written and verbal communication skills.
• Ability to remain organized while managing multiple active operations simultaneously.
• Proficiency using multiple computer systems, browser tabs, email, GPS/tracking platforms, and messaging applications.
• Ability to prioritize urgent situations while maintaining routine monitoring responsibilities.
• Dependable attendance and the ability to work a full-time assigned schedule.
• Ability to handle confidential cargo, client, route, and personnel information with discretion.

Responsibilities

• Track high value cargo movements from departure through delivery using real-time GPS systems.
• Monitor live camera feeds and other available security technology associated with active operations.
• Conduct and document required check-ins with field escort personnel.
• Communicate route progress, estimated arrival times, delays, stops, and delivery confirmations to clients.
• Respond promptly and professionally to client phone calls, emails, and text messages.
• Assign qualified field personnel to escort deployments based on availability, location, client requirements, and operational needs.

Skills

Attention to detail

Communication

Organization

Multitasking

Calm under pressure

Problem solving

Customer service

Tools

GPS tracking systems

Dispatch software

Job description

First Responder Protective Services is seeking a full-time Logistics Cargo Tracking & Dispatch Coordinator to support nationwide high-value cargo escort operations from Addison, TX. You’ll monitor shipments, coordinate field personnel, and maintain client communications in an office-based logistics role.

This position emphasizes real-time tracking, route updates, and prompt client responses. It offers a 4-day workweek, 24/7 operations support, and comprehensive benefits including health