High-Speed Network Installer & Customer Experience Pro

AT&T; Concord (CA); On-site; USD 41,000 - 74,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and AD&D Insurance

Employee discounts on AT&T plans

Job summary

AT&T Mobility in Concord, CA is seeking an Installation Technician to install and activate high‑speed broadband, Wi‑Fi, and voice services at customers’ homes and businesses. You will work independently at customer sites, solving problems and ensuring a positive experience.

The role requires flexibility for evenings and weekends, a valid driver’s license, and physical ability to lift up to 60 lbs. Overtime and on‑call work may be required.

Qualifications

• Experience in home/business installations is a plus.
• Strong problem‑solving and customer interaction skills.
• Willingness to learn new technology and services.

Responsibilities

• Install and activate broadband, Wi‑Fi, and voice services at customers' locations.
• Troubleshoot and resolve basic installation issues and questions.
• Meet new customers daily and provide exceptional service.

Skills

Customer service

Installation

Valid driver's license

Education

High School Diploma or GED

Job description

AT&T Mobility in Concord, CA is seeking an Installation Technician to install and activate high‑speed broadband, Wi‑Fi, and voice services at customers’ homes and businesses. You will work independently at customer sites, solving problems and ensuring a positive experience.

The role requires flexibility for evenings and weekends, a valid driver’s license, and physical ability to lift up to 60 lbs. Overtime and on‑call work may be required.