High Roller Guest Experience Ambassador - Part Time

Caesars Entertainment; Las Vegas (NV); On-site; USD 21,000 - 28,000; Part time

Job summary

Caesars Entertainment in Las Vegas, at The LINQ, is looking for an Attraction Ambassador for the High Roller. This part-time, on-site role greets guests, assists with boarding, and helps ensure a fun, safe experience for riders and passersby.

You will work across stations, maintain safety, adhere to policies, and provide excellent guest service. The position requires 18+, willing to work varied shifts, including weekends, and a courteous, professional appearance.

Qualifications

• Must be at least 18 years old.
• Possess inherent customer service skills, a passion for customer care, and a commitment to proactive service.
• Ensure the safety of all guests, team members, and other employees at all times.
• High School Diploma preferred
• Willingness to work various shifts and hours, including holidays and weekends. Willingness to work at different workstations within the High Roller area, including outdoor locations.
• Effectively manage time and perform multiple tasks simultaneously.
• Uphold and demonstrate the highest level of integrity in all situations, recognizing the standards required by a regulated business.

Responsibilities

• Follow the basic principles of Safety, Courtesy and Capacity as they relate to the High Roller.
• Work in various job areas, including Ticket Taker, Security Bag Checker, Grouper, Loader, Unloader, Control Tower, Ticket Sale Upgrades, Group/VIP Reception, and Guest Relations.
• Demonstrate the highest level of guest service and attention during all guest interactions.
• Safely load guests as they board and departthe wheel. Making sure they are loaded according to ticket type, group, and capacity guidelines.
• Collaborate with other team members to create a safe, exciting experience for High Roller guests.
• Comply with and uphold company expectations, including the Code of Commitment, policies, procedures, and industry regulations.

Skills

Customer service

Safety awareness

Time management

Multitasking

Integrity

Flexible shifts

Education

High School Diploma preferred

Job description

Caesars Entertainment in Las Vegas, at The LINQ, is looking for an Attraction Ambassador for the High Roller. This part-time, on-site role greets guests, assists with boarding, and helps ensure a fun, safe experience for riders and passersby.

You will work across stations, maintain safety, adhere to policies, and provide excellent guest service. The position requires 18+, willing to work varied shifts, including weekends, and a courteous, professional appearance.