High-Risk Utilization Care Coordinator

UF Health; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

UF Health in Jacksonville seeks an administrative care coordinator to support CHFM Medical Directors and clinical teams. Responsibilities include coordinating care, handling in-basket communications, and guiding patients according to approved protocols within the EPIC system.

The role also involves scheduling and documenting committee meetings, preparing finance materials, and ensuring timely referrals and documentation for patient care. Prior outpatient experience is preferred.

Qualifications

• 2 years outpatient setting preferred.
• High School Diploma or GED required.
• Bachelor's degree in Science or Health Related preferred.
• MA Certification preferred.

Responsibilities

• Organizes and performs administrative support services for assigned directors (meetings, invoicing, phone, emails).
• Rescreens and coordinates care; handles in-basket electronic communications and clinical operations as directed.
• Coordinates and prepares minutes and materials for Finance and Audit committees.
• Refreshes patient data and coordinates care discussions via EMR messages and calls.
• Reviews medications, labs, and referrals per guidelines; ensures timely referrals and documentation.

Skills

Coordination of care

Administrative support

EMR / EPIC

Patient communication

In-basket management

Education

High School Diploma or GED

Bachelor's degree in Science or Health Related

MA Certification

Tools

EPIC

Job description

UF Health in Jacksonville seeks an administrative care coordinator to support CHFM Medical Directors and clinical teams. Responsibilities include coordinating care, handling in-basket communications, and guiding patients according to approved protocols within the EPIC system.

The role also involves scheduling and documenting committee meetings, preparing finance materials, and ensuring timely referrals and documentation for patient care. Prior outpatient experience is preferred.