High Risk Authenticator

The RealReal, Inc.; Phoenix (AZ); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Employee Stock Purchase Plan

401K with Company Match

Medical, Dental & Vision Insurance

Paid parental leave

9 Paid Company Holidays

18 Paid Time Off (PTO) Days

Job summary

The RealReal, Inc. is seeking a High Risk Authenticator to verify authenticity of luxury goods at our Arizona/NJ facilities. You will evaluate items, examine brand identifiers, and document details to prepare listings for our platform.

You will work with senior staff to research styles, maintain quality standards, and ensure accurate pricing and categorization. Enthusiastic about fashion and luxury markets, you thrive in a fast-paced environment.

Qualifications

• Must be Level 2 certified Authenticator.
• 1–2 years’ experience in fashion authentication or appraisal.
• Knowledge of luxury fashion terminology and designers.
• Ability to excel in a high-volume, repetitive environment.
• Self-motivated with a results-driven mindset.
• Strong attention to detail and organizational skills.
• Adaptable and comfortable with change.
• Collaborative with high integrity and teamwork.
• Ability to lift/move up to 25 pounds.

Responsibilities

• Review and authenticate luxury handbags, clothing, shoes, and accessories using TRR methodology.
• Use technology to verify brand identifiers and authenticity marks.
• Assess quality of materials and construction.
• Collaborate with Senior High Risk Authenticators on item research for style/retail price.
• Record product details into backend TRR system.
• Adhere to acceptance and condition standards.

Skills

Attention to detail

High-volume environment

Self-motivation

Team collaboration

Education

Fashion studies/merchandising degree

Textiles studies

Tools

Mac OS

Google Suite

Google Slides

Microsoft PowerPoint

Job description

About The Role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting‑edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing on our website. As a High Risk Authenticator, you will leverage your expertise and current industry knowledge to authenticate, evaluate, and inspect various consigned luxury goods. If you are a self‑motivated individual with a background in fashion and a desire to build upon your knowledge of luxury, this could be the perfect match!

About The Role

Our Authentication Centers (warehouses) are where the magic happens! The Art & Science of Real comes to life within our facilities located in New Jersey and Arizona — combining the knowledge of hundreds of luxury experts with cutting‑edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing on our website. As a High Risk Authenticator, you will leverage your expertise and current industry knowledge to authenticate, evaluate, and inspect various consigned luxury goods. If you are a self‑motivated individual with a background in fashion and a desire to build upon your knowledge of luxury, this could be the perfect match!

What You Get To Do Every Day

• Review and authenticate luxury handbags, clothing, shoes, and accessories using TRR methodology to meet certain production & quality metrics
• Use enhanced technology to locate brand identifiers such as holograms, date codes, authenticity cards, hallmarks and designer signatures to determine authenticity of consigned product
• Evaluate quality of materials and construction
• Partner with Sr High Risk Authenticators to research items determining style, name, season, and retail price
• Notate and report details of product into backend TRR system
• Adhere to acceptance and condition standards

What You Bring To The Role

Minimum Requirements:

• Must be a Level 2 certified Authenticator
• A minimum of 1 to 2 years’ experience in a fashion authentication or appraisal role
• Understanding of luxury fashion terminology and luxury and contemporary designers
• Proven ability to excel in a high-volume, repetitive environment
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Collaborative spirit and high level of integrity
• Ability to lift and move up to 25 pounds (moving and sorting product, etc.)

Preferred Requirements:

• Proficiency with Mac OS and Google Suite
• College degree in fashion studies/merchandising, textiles studies, etc.
• Strong experience working in Google Slides or Microsoft Powerpoint
• Proficient in computer technology (ie typing speed and keyboard shortcuts)
• Disciplined and organized to follow set processes accurately
• Understanding of business metrics and how to achieve them

Compensation, Benefits, + Perks

• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
• Find out more about our Benefits here.

The expected hourly rate for this role is $24.04-$25.50. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 40 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in‑house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in‑home pickup, drop‑off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.

The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.