High-Impact Collections Specialist — Uncapped Commission

Infusion Capital; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Commission on accounts cured

Clear performance metrics

Opportunity for advancement

Job summary

A financial services firm located in New York is seeking a motivated Collections Specialist. The role is vital for addressing payment issues with merchants, ensuring timely resolutions, and protecting overall portfolio performance. Candidates should possess strong communication and negotiation skills, with a proven record in collections or recoveries. This position offers a base salary along with commission based on performance metrics. Join a results-driven team where your impact directly contributes to the company's growth.

Qualifications

• 2+ years experience in collections, recoveries, or account resolution.
• Experience using CRM systems for tracking and documentation.
• Comfortable working in a fast-paced environment.

Responsibilities

• Contact merchants with missed or failing payments.
• Negotiate payment resolutions and workout plans.
• Monitor accounts to prevent future payment failures.
• Track and report on cured accounts and recovery metrics.

Skills

Negotiation skills

Communication skills

Organizational skills

Ability to handle difficult conversations

Results-driven attitude

Tools

CRM systems

Job description

A financial services firm located in New York is seeking a motivated Collections Specialist. The role is vital for addressing payment issues with merchants, ensuring timely resolutions, and protecting overall portfolio performance. Candidates should possess strong communication and negotiation skills, with a proven record in collections or recoveries. This position offers a base salary along with commission based on performance metrics. Join a results-driven team where your impact directly contributes to the company's growth.