High-Energy Outbound Sales Pro

Infinity; Northern (KY); Hybrid; USD 35,000 - 65,000; Full time

Benefits offered by this job

Performance-based earnings

Same-day pay via PayActiv

Growth-focused culture

Team environment

Medical, dental, vision benefits

Paid training and coaching

Job summary

Infinity is seeking an Outbound Sales Representative to deepen customer relationships by engaging current account holders and presenting upgraded service packages that meet their home needs.

In this performance-driven role, you will rely on your energy, resilience, and communication skills to cross-sell and upsell, driving satisfaction and earnings while contributing to a fast-paced, growth-oriented team.

Join a winning, inclusive culture with training, coaching, and clear paths for advancement.

Qualifications

• Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans).
• Strong communication and active listening skills.
• Coachable and open to continuous feedback and development.
• Resilient and able to navigate rejection with professionalism.
• Comfortable multitasking across multiple systems.
• Ability to adapt in a fast-paced, high-energy environment.
• Passion for delivering exceptional customer experiences with energy and excellence.
• High School Diploma or equivalent preferred.

Responsibilities

• Conduct outbound calls using a provided lead list to engage current customers.
• Identify coverage gaps and present additional products through cross-selling and upselling.
• Clearly communicate product details, including terms and conditions, to ensure customer understanding.
• Execute call strategies with a focus on active listening and customer-centric selling.
• Maximize conversion opportunities by aligning solutions with customer needs.
• Maintain professionalism through strong communication and clear enunciation.
• Embrace coaching and feedback to continuously improve performance.
• Consistently meet and exceed program KPIs and performance expectations.
• Demonstrate reliability through strong attendance and accountability.
• Support additional tasks and initiatives as needed.

Skills

Results-driven mindset

Sales experience

Strong communication

Active listening

Coachable

Resilience

Team player

Multitasking

Education

High School Diploma or equivalent

Job description

Infinity is seeking an Outbound Sales Representative to deepen customer relationships by engaging current account holders and presenting upgraded service packages that meet their home needs.

In this performance-driven role, you will rely on your energy, resilience, and communication skills to cross-sell and upsell, driving satisfaction and earnings while contributing to a fast-paced, growth-oriented team.

Join a winning, inclusive culture with training, coaching, and clear paths for advancement.