High-Earning Service Advisor | Growth, Training & Rewards

Larson Motors Inc; Tacoma (WA); On-site; USD 74,000 - 136,000; Full time

Benefits offered by this job

Medical, Vision & Dental Insurance

Company-Paid Life & AD&D Insurance

Supplemental Life, LTD, Accident, Pet

Employee Assistance Program (EAP) & KO

401(k) with company match

PTO accrual starting day one + paid H'

Vehicle Purchase Program

Job summary

Larson Hyundai is seeking a Service Advisor / Service Writer for a high-volume service department in Tacoma, WA. You will greet customers, write repair orders, schedule appointments, and coordinate with technicians to keep jobs moving and communications clear throughout the repair process.

This production-focused role offers strong earning potential through a mix of salary and commission, with structured incentives tied to performance and CSI.

Qualifications

• Provide above average Customer Service.
• Automotive dealership experience preferred, but not required.
• Ability to properly handle potentially stressful situations.
• Friendly, courteous, professional with a "team player" attitude.
• Self-motivated to work independently as well as part of a team.
• Ability to take direction well.
• Clear and concise communication skills
• Highly organized

Responsibilities

• Greet customers and write repair orders.
• Schedule appointments and recommend maintenance services.
• Communicate with technicians and keep jobs moving.
• Provide updates throughout the repair process.
• Manage multiple customers and RO's efficiently.
• Deliver a strong customer experience from start to finish

Skills

Communication

Multitasking

Organized

Team oriented

Customer-focused

Job description

Larson Hyundai is seeking a Service Advisor / Service Writer for a high-volume service department in Tacoma, WA. You will greet customers, write repair orders, schedule appointments, and coordinate with technicians to keep jobs moving and communications clear throughout the repair process.

This production-focused role offers strong earning potential through a mix of salary and commission, with structured incentives tied to performance and CSI.