High-Earning Service Advisor | Customer-Focused, Fast-Paced

keeler

Town of Mount Pleasant (NY)

On-site

USD 80,000 - 120,000

Full time

4 days ago
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Benefits offered by this job

Medical, Dental & Vision Insurance
401(k) with Employer Contribution
Paid Vacation, Sick & Personal Time

Job summary

Audi Hawthorne is seeking a motivated Service Advisor to join our Hawthorne, NY dealership. The role emphasizes delivering exceptional customer experiences while coordinating with technicians to ensure efficient service progress.

Compensation is uncapped and performance-driven, with an earning potential of $80,000–$120,000+ annually. Full-time schedule and a fast-paced, customer-focused work setting are expected.

Qualifications

  • Strong communication and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Excellent organizational and problem-solving abilities.

Responsibilities

  • Greet customers and assist with their vehicle service needs.
  • Prepare repair orders and document customer concerns.
  • Communicate recommended maintenance and repair services.
  • Provide timely updates on vehicle status and repair progress.
  • Coordinate with technicians to ensure efficient workflow.
  • Review completed repairs and explain services performed to customers.
  • Build lasting customer relationships through exceptional service.
  • Help achieve individual and team performance goals.

Skills

Communication skills
Customer service
Multitasking
Organization
Problem-solving
Computer skills

Tools

Dealership management system

Job description

Audi Hawthorne is seeking a motivated Service Advisor to join our Hawthorne, NY dealership. The role emphasizes delivering exceptional customer experiences while coordinating with technicians to ensure efficient service progress.

Compensation is uncapped and performance-driven, with an earning potential of $80,000–$120,000+ annually. Full-time schedule and a fast-paced, customer-focused work setting are expected.

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