Audi Service Advisor

keeler; Town of Mount Pleasant (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Employer Contribution

Paid Vacation, Sick & Personal Time

Job summary

Audi Hawthorne is seeking a motivated Service Advisor to join our Hawthorne, NY dealership. The role emphasizes delivering exceptional customer experiences while coordinating with technicians to ensure efficient service progress.

Compensation is uncapped and performance-driven, with an earning potential of $80,000–$120,000+ annually. Full-time schedule and a fast-paced, customer-focused work setting are expected.

Qualifications

• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Greet customers and assist with their vehicle service needs.
• Prepare repair orders and document customer concerns.
• Communicate recommended maintenance and repair services.
• Provide timely updates on vehicle status and repair progress.
• Coordinate with technicians to ensure efficient workflow.
• Review completed repairs and explain services performed to customers.
• Build lasting customer relationships through exceptional service.
• Help achieve individual and team performance goals.

Skills

Communication skills

Customer service

Multitasking

Organization

Problem-solving

Computer skills

Tools

Dealership management system

Job description

Service Advisor – Audi Hawthorne

Location: Audi Hawthorne – Hawthorne, NY
Schedule: Full-Time
Compensation: Uncapped, performance-driven annual earning potential of $80,000–$120,000+

Audi Hawthorne is looking for a motivated, customer-focused Service Advisor to join our growing team. If you enjoy building relationships, providing exceptional customer service, and working in a fast-paced dealership environment, we'd love to hear from you.

Responsibilities:

• Greet customers and assist with their vehicle service needs.
• Prepare repair orders and accurately document customer concerns.
• Communicate recommended maintenance and repair services.
• Provide timely updates on vehicle status and repair progress.
• Coordinate with technicians to ensure efficient workflow.
• Review completed repairs and explain services performed to customers.
• Build lasting customer relationships through exceptional service.
• Help achieve individual and team performance goals.

Qualifications:

• Previous automotive service advisor experience is preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and problem-solving abilities.
• Computer proficiency; dealership management system experience is a plus.
• Valid driver's license with a clean driving record.

Benefits:

• Medical, Dental & Vision Insurance
• 401(k) with Employer Contribution
• Paid Vacation, Sick & Personal Time

Join the Audi Hawthorne team and build a rewarding career with a dealership committed to delivering exceptional customer experiences.