Audi Service Advisor

Keeler Collision; New York (NY); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

401(k) with Employer Contribution

Paid Vacation, Sick & Personal Time

Job summary

Audi Hawthorne in Hawthorne, NY is seeking a motivated Service Advisor to join our busy dealership team. You will greet customers, document concerns, prepare repair orders, and communicate recommended maintenance with clear updates on progress.

We value strong communication and customer service, the ability to multitask in a fast-paced setting, and teamwork to help us meet individual and team goals. Prior service advisor experience is preferred, and a clean driving record is required.

Qualifications

• Experience as automotive service advisor is preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and problem-solving abilities.
• Computer proficiency; dealership management system experience is a plus.
• Valid driver's license with a clean driving record.

Responsibilities

• Greet customers and assist with their vehicle service needs.
• Prepare repair orders and accurately document customer concerns.
• Communicate recommended maintenance and repair services.
• Provide timely updates on vehicle status and repair progress.
• Coordinate with technicians to ensure efficient workflow.
• Review completed repairs and explain services performed to customers.
• Build lasting customer relationships through exceptional service.
• Help achieve individual and team performance goals.

Job description

Location: Audi Hawthorne – Hawthorne, NY
Schedule: Full-Time
Compensation: Uncapped, performance-driven annual earning potential of $80,000–$120,000+

Audi Hawthorne is looking for a motivated, customer-focused Service Advisor to join our growing team. If you enjoy building relationships, providing exceptional customer service, and working in a fast-paced dealership environment, we'd love to hear from you.

Responsibilities

• Greet customers and assist with their vehicle service needs.
• Prepare repair orders and accurately document customer concerns.
• Communicate recommended maintenance and repair services.
• Provide timely updates on vehicle status and repair progress.
• Coordinate with technicians to ensure efficient workflow.
• Review completed repairs and explain services performed to customers.
• Build lasting customer relationships through exceptional service.
• Help achieve individual and team performance goals.

Qualifications

• Previous automotive service advisor experience is preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and problem-solving abilities.
• Computer proficiency; dealership management system experience is a plus.
• Valid driver's license with a clean driving record.
• 401(k) with Employer Contribution
• Paid Vacation, Sick & Personal Time

Join the Audi Hawthorne team and build a rewarding career with a dealership committed to delivering exceptional customer experiences.