HH Patient Account Rep

Cook Children's; Fort Worth (TX); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Cook Children’s in Fort Worth is seeking a Patient Account Representative to audit medical records for compliance and to handle electronic and paper claims across Nursing, Rehab, DME, and Infusion services. The role includes reconciling patient accounts and providing financial data to the Patient Account Manager.

You will act as a liaison between departments, patients, payors and staff, ensuring accurate documentation and a professional demeanor at all times.

Qualifications

• High School Diploma Preferred- 1 year billing or related experience in home health setting; in lieu of billing experience, 2 years of customer service.
• Knowledge of federal and state billing guidelines.
• High degree of interpersonal skills.
• Computer proficiency.

Responsibilities

• Perform internal medical record audits to ensure billing operations meet compliance with state and federal guidelines.
• Process electronic and paper claims for Nursing, Rehab, DME and Infusion services.
• Reconcile patient accounts and work with accounts receivable.
• Serve as liaison between departments, patients, payors and staff while maintaining professionalism.

Skills

Interpersonal skills

Customer service

Computer proficiency

Billing knowledge

Education

High School Diploma

Job description

Location

Home Health - Fort Worth

Department: Administration

Shift: First Shift (United States of America)

Standard Weekly Hours: 40

Summary

The Patient Account Representative is responsible for performing internal medical record audits to ensure billing operations meet compliance with State and federal guidelines for accurate claims processing. This position processes electronic and paper claims for Nursing (hourly and visit), Rehab, Durable Medical Equipment, and Infusion services, reconciles patient accounts and works with the accounts receivable; providing the Patient Account manager with financial data; volume data and trend analyses. This position serves as liaison between assigned departments and patient accounts, communicating effectively with patients, payors and other departments regarding collection of outstanding accounts, maintaining proper documentation and edits of work performed; and at all times maintaining a professional demeanor.

Education and Experience

High School Diploma Preferred- 1 year billing or related experience in home health setting; in lieu of billing experience, 2 years of customer service Preferred- Knowledge of federal and state billing guidelines High degree of interpersonal skills Computer proficiency

About Us

Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.

Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen.