HH Patient Account Rep

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Cook Children's Health Care System in Fort Worth is seeking a Patient Account Representative to ensure billing compliance and accurate claims processing across Nursing, Rehab, DME, and Infusion services. You will reconcile accounts and provide financial data to the Patient Account Manager.

You will liaise with departments, patients, payors, and other teams to collect outstanding balances, maintain documentation, and ensure proper edits, all while upholding professional standards in a fast-paced

Qualifications

• High School Diploma required or equivalent.
• Preferred 1 year billing or related experience in home health; or 2 years of customer service.
• Preferred knowledge of federal and state billing guidelines.
• Strong interpersonal skills and ability to communicate effectively.
• Proficient with computers and standard software applications.

Responsibilities

• Perform internal medical record audits to ensure billing compliance with state and federal guidelines.
• Process electronic and paper claims for Nursing, Rehab, DME, and Infusion services.
• Reconcile patient accounts and provide financial data, volume data and trend analyses.
• Serve as liaison between departments and patient accounts, communicating with patients, payors and other departments regarding collections.
• Maintain proper documentation and edits of work performed; uphold professional demeanor at all times.

Skills

Interpersonal skills

Customer service

Computer proficiency

Education

High School Diploma

Billing knowledge (preferred)

Tools

Computer proficiency

Job description

Location

Home Health - Fort Worth

Department

Administration

Shift

First Shift (United States of America)

Standard Weekly Hours

40

Summary

The Patient Account Representative is responsible for performing internal medical record audits to ensure billing operations meet compliance with State and federal guidelines for accurate claims processing. This position processes electronic and paper claims for Nursing (hourly and visit), Rehab, Durable Medical Equipment, and Infusion services, reconciles patient accounts and works with the accounts receivable; providing the Patient Account manager with financial data; volume data and trend analyses. This position serves as liaison between assigned departments and patient accounts, communicating effectively with patients, payors and other departments regarding collection of outstanding accounts, maintaining proper documentation and edits of work performed; and at all times maintaining a professional demeanor.

Education and Experience

• High School Diploma
• Preferred- 1 year billing or related experience in home health setting; in lieu of billing experience, 2 years of customer service
• Preferred- Knowledge of federal and state billing guidelines
• High degree of interpersonal skills
• Computer proficiency

About Us

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.