HFA Program Coordinator - Family-Centered Quality & Impact

Socket.dev; Keene (NH); On-site; USD 60,000 - 75,000; Full time

Job summary

Home Healthcare, Hospice and Community Services is seeking a Healthy Families America Program Coordinator to support families and coordinate the HFA home visiting program within the Family Resource Center. You’ll balance direct family support with program fidelity, quality improvement, staff development, and community partnerships.

Ideal candidates bring a strengths-based, trauma-informed approach and will contribute to data reporting, accreditation readiness, and collaborative efforts with

Qualifications

• Bachelor’s degree in a related field required.
• Five+ years of experience working with children and families.
• Experience with program coordination or matrix program structures.
• Strong knowledge of child development and family systems.
• Understanding of trauma-informed and strengths-based practices.
• Knowledge of reflective supervision principles.
• Strong communication and relationship-building abilities.
• Ability to manage multiple priorities while meeting deadlines.
• Participation in ongoing professional development and continuing education activities.

Responsibilities

• Coordinate the Healthy Families America program and support fidelity to HFA Best Practice Standards.
• Develop and monitor program goals, objectives, performance outcomes, policies, and procedures.
• Support accreditation readiness, quality assurance, continuous quality improvement, case record reviews, and program audits.
• Assist with recruiting, hiring, training, supervision, coaching, and professional development of program staff.
• Promote reflective supervision practices and help monitor caseload assignments, staffing patterns, and workload distribution.
• Maintain an assigned caseload and conduct home visits according to HFA model requirements.
• Partner with families to develop individualized Family Goal Plans and support progress toward identified goals.
• Provide education and support related to parenting, child development, child safety, prenatal and maternal health, family wellness, and self-sufficiency.
• Complete required screenings and assessments and connect families with healthcare, mental health, housing, employment, education, and social service resources.
• Develop Family Resource Center activities that support HFA program goals.
• Oversee program data collection, accuracy, documentation, and reporting and use data to support planning and improvement.
• Build collaborative partnerships with healthcare providers, hospitals, schools, social service agencies, and community organizations.
• Represent HCS in local and state collaborative initiatives supporting children and families.

Skills

Communication

Relationship-building

Trauma-informed practices

Strengths-based practices

Reflective supervision

Education

Bachelor’s degree in Social Work, Psychology, Human Services, Public Health, Nursing, Early Childhood Education, or related field

Master’s degree in Social Work, Public Health, Counseling, Psychology, Nursing, or related field

Job description

Home Healthcare, Hospice and Community Services is seeking a Healthy Families America Program Coordinator to support families and coordinate the HFA home visiting program within the Family Resource Center. You’ll balance direct family support with program fidelity, quality improvement, staff development, and community partnerships.

Ideal candidates bring a strengths-based, trauma-informed approach and will contribute to data reporting, accreditation readiness, and collaborative efforts with