Hepatobiliary Surgical Coordinator Assistant

1103 Team Member Services; Orlando (FL); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking a transplant care coordinator to organize referrals, evaluate patients for advanced therapies, and educate families about treatment and post‑care. You will liaise with surgeons, cardiologists and transplant teams to ensure comprehensive care throughout the patient journey.

The role emphasizes accurate documentation, adherence support and ongoing communication with patients, families and clinicians in a dynamic hospital environment in Orlando, FL.

Qualifications

• Ability to communicate verbally and in writing in English with physicians, patients and staff.
• Strong interpersonal and organizational skills for a high‑volume clinical setting.
• Autonomous, self‑directed while collaborating with professionals in high‑complexity situations.
• Self‑motivated with the ability to multi‑task and adapt to changing demands.
• Mature judgment and handling of confidential information per Florida Hospital guidelines.
• Knowledge of clinical documentation, exam procedures and protocols.
• Strong communication and organizational skills.
• Basic clerical skills and ability to type 20 WPM.
• Bilingual (English required/Spanish preferred).
• Medical terminology knowledge is preferred.

Responsibilities

• Organizes and schedules appointments, tests and consultations with transplant teams and specialists.
• Assesses patient eligibility for advanced therapy by reviewing records and preliminary tests.
• Coordinates referrals and patient evaluations for transplant or donor programs.
• Provides education to patients and families about treatment, risks, benefits and post‑care.
• Maintains accurate records of patient interactions, assessments and care plans.
• Acts as liaison between patient, family and healthcare team to ensure clear communication.
• Monitors progress post‑treatment or post‑transplant, schedules follow‑ups, manages complications.
• Ensures adherence to prescribed medications and educates on side effects.
• Participates in quality improvement to enhance patient care and outcomes.
• Stays informed about transplant medicine advancements and applies evidence‑based practice.

Skills

English communication

Interpersonal skills

Autonomy

Multi-tasking

Confidentiality

Medical terminology

Education

Associate

Bachelor's

Job description

Our promise to you

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Benefits and Perks

• All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 601 E ROLLINS ST City: ORLANDO State: Florida Postal Code: 32803

Job Description

Organizes and schedules necessary appointments, tests, and consultations with various healthcare providers, including transplant teams, surgeons, and cardiologists. Assesses patient eligibility for advanced therapy or organ transplantation by reviewing medical records, conducting preliminary tests, and consulting with specialists. Coordinates initial referral processing and patient evaluations for advanced therapy, potential organ recipients, living donors, or VAD patients. Provides detailed education to patients and families about the treatment process, potential risks, benefits, and post-treatment care. Maintains accurate and up-to-date records of all patient interactions, assessments, and care plans. Acts as a liaison between the patient, their family, and the healthcare team, ensuring effective communication and addressing any concerns. Monitors patient progress post-treatment or post-transplantation, schedules follow-up appointments, manages complications, and provides ongoing support. Ensures patients adhere to prescribed medications and treatments, educating them about compliance and managing side effects. Collaborates with healthcare providers to develop and implement comprehensive care plans. Offers emotional and psychological support to patients and families, addressing concerns and providing mental health resources. Participates in quality improvement initiatives to enhance patient care and outcomes. Stays informed about advancements in transplant medicine and incorporates evidence-based practices into patient care. Other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to communicate verbally and in written form in English with physicians, patients and staff of varied backgrounds in a respectful, effective and professional manner [Required]
• Strong interpersonal, organization skills and the ability to work effectively in an environment with frequent interruptions [Required]
• Ability to act in an autonomous, self-directed manner while maintaining the ability to collaborate with professionals and non-professionals in situations of high complexity and high intensity [Required]
• Self-motivated with the ability to multi-task and adapt to changing demands [Required]
• Mature judgment and the ability to handle confidential information within Florida Hospital guidelines and application regulations [Required]
• Knowledge of clinical documentation, exam procedures and protocols [Required]
• Strong communication and organizational skills [Required]
• Basic clerical skills and the ability to type 20 WPM [Required]
• Bilingual (English required/Spanish Preferred) [Preferred]
• Medical terminology [Preferred]

Education

• Associate [Preferred]
• Bachelor's [Preferred]
• Field of Study: within the business and/or health care fields

Work Experience

• 1+ experience in a complex practice environment or healthcare setting such as catheter lab, endoscopy, infusion center, etc., coordinating multiple physician office, with direct care or working in an inpatient care area within the last three years [Required]
• Experience in critical care, dialysis, hepatology, cardiology, pulmonology or transplant clinical setting [Preferred]

Licenses and Certifications

• Certified Medical Assistant (CMA) [Preferred]
• Licensed Practical Nurse (LPN) [Preferred]

Physical Requirements

Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range

Pay Range: $18.32 - $29.31

Background Screening Requirement

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Employer

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Faith-based Health Care Organization

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.