Hepatitis & HIV Care Navigator

Johns Hopkins Hospital; Washington (District of Columbia); On-site; USD 26,174 - 42,705; Full time

Job summary

Johns Hopkins Hospital in Baltimore, MD is seeking a Viral Hepatitis Case Manager to provide patient-centered support from linkage to treatment completion. The role coordinates referrals, supports continuity of care, conducts outreach, and contributes to program development and quality improvement.

The position requires a Bachelor’s degree in human services or related field and a minimum of five years’ experience.

Qualifications

• Bachelor’s degree in human services or related field required.
• Minimum of 5 years of relevant experience required.
• Strong knowledge of viral hepatitis, HIV, addiction services, and care coordination.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work independently, build community partnerships, and provide compassionate, nonjudgmental support.

Responsibilities

• Provide case management for patients with viral hepatitis from linkage to care through treatment completion.
• Coordinate referrals and support access to medical, social, and community resources.
• Conduct outreach and linkage-to-care services at community screening events and partner sites.
• Support patients needing both hepatitis and HIV care coordination.
• Develop and maintain patient tracking systems and referral workflows.
• Assist with staff training, resource development, and program implementation.
• Reconcile patient support fund expenses, including transportation and medication assistance.
• Collaborate with hospitals, community agencies, and addiction treatment centers on education and outreach.

Skills

Case management

Healthcare coordination

Communication

Interpersonal skills

Education

Bachelor’s degree in human services or related field

5 years of relevant experience

Job description

Johns Hopkins Hospital in Baltimore, MD is seeking a Viral Hepatitis Case Manager to provide patient-centered support from linkage to treatment completion. The role coordinates referrals, supports continuity of care, conducts outreach, and contributes to program development and quality improvement.

The position requires a Bachelor’s degree in human services or related field and a minimum of five years’ experience.