Hep-C Peer Treatment Navigator

Reach Project Inc; City of Ithaca (NY); Presencial; USD 34.000 - 36.000; Jornada completa

Descripción de la vacante

REACH Medical in Ithaca, NY seeks a full-time Hepatitis C Peer Treatment Navigator to support patients through testing and treatment, collaborating with the HCV nurse and telemedicine outreach across New York State.

The navigator will assist with intake, counseling, scheduling, patient education, and adherence support, while participating in data reporting and maintaining EMR documentation with accuracy and compassion.

Formación

• Individuals with lived or living experience of Hepatitis C, substance use, or navigating the healthcare system.
• Strong organizational and collaborative skills.
• Experience utilizing electronic medical records.
• Must have extensive (2-4 year) experience utilizing cloud-based information systems.
• Proficient in Excel.

Responsabilidades

• Identify potential participants with front office and clinical staff.
• Build trust, reduce stigma, and support testing and treatment adherence.
• Schedule telemedicine visits for hepatitis C patients.
• Provide pre- and post-test counseling and education.
• Coordinate patient navigation and incentive program management.
• Report lab issues, medication side effects, and missed doses.
• Maintain accurate EMR documentation of treatment steps and outcomes.
• Attend trainings and participate in community events.
• Deliver high-quality customer service at all times.
• Ensure program deliverables meet contract requirements.
• Submit data reports and performance tracking on time.

Conocimientos

Organizational skills

Collaborative skills

Excel

Electronic Medical Records (EMR)

Cloud based information systems

Herramientas

Electronic Medical Records (EMR)

Descripción del empleo

Job Details: Job Location: The REACH Project INC - Ithaca, NY 14850, Position Type: Full Time, Salary Range: $24.82 - $26.00 Hourly, Position Title: Hepatitis C Peer Treatment Navigator (HCV Navigator)

Position Goals and Role:

This is a full time position at REACH Medical

REACH Medical provides low-threshold, harm reduction care in a multi-disciplinary, integrated practice to further the REACH Mission of ensuring health equity to all who typically face stigma in the current healthcare system.

The HCV Navigator serves as the point of contact for all patients engaged in hepatitis C testing and treatment at REACH. The navigator will work with the REACH Hepatitis C nurse to case-manage and coordinate all of the elements of the REACH hepatitis C program. This program aims to provide this service to REACH patients located across New York State via telemedicine.

Core responsibilities include programmatic education, intake, testing, treatment, patient navigation and the management of the patient incentive program. All program activities will address and empower each participant’s efforts to reduce risk, screen and treat Hepatitis C. All candidates must demonstrate a commitment to harm reduction theory and practice, commitment to advocacy, particularly in the case of HIV/AIDS, hepatitis C, homelessness and drug policy.

Responsibilities:

• Work collaboratively with front office and clinical staff to appropriately identify potential participants
• Build trust, reduce stigma, and support patients in getting tested, accessing treatment, and adhering to medication
• Facilitate Hepatitis C panel initial and post treatment testing- navigating any issues that might keep a patient from getting the testing.
• Provide pre and post-test counseling and education
• Work with the Hepatitis C Nurse to efficiently schedule provider telemedicine visits for hepatitis C positive patients
• Work closely with Hepatitis C positive patients as they navigate treatment assuring they receive and take the appropriate medications.
• Report any issues with lab testing, medication side effects and missed doses of medications to the hepatitis C nurse
• Work with the Hepatitis C nurse to maintain appropriate aggregate patient demographics, treatment steps, incentives and any other needed metrics.
• Work with the Hepatitis C nurse to assure that all aspects of individual patient treatment are documented in the REACH electronic medical records system clearly and accurately.
• Other duties as assigned by the Hepatitis C Nurse
• Provide excellent customer service at all times
• Ensure program deliverables are met
• Participate in on-going trainings as needed
• Follow universal safety precautions at all times
• Attend and participate in local community events as needed
• Complete Accurate and timely submission of data reports, including data entry & submission of performance tracking reports
• Meet at least 90% of all monthly HCV/HIV testing related deliverables as outlined on the contract work-plan

Qualifications:

• Individuals with lived or living experience of Hepatitis C, substance use, or navigating the healthcare system.
• Strong organizational and collaborative skills
• Experience utilizing electronic medical records
• Must have extensive (2-4 year) experience utilizing:
• Cloud based information systems
• Excel

Supervision:

The position reports to the Hepatitis C Nurse

Benefits:

The position offers a competitive salary and benefits.