Patient Navigator (Full-time, Day shift)

CarePoint Health; Hoboken (NJ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid time off

Tuition reimbursement

Professional development

Employee wellness programs

Job summary

Hudson Regional Health, part of the CarePoint Health network, seeks a Patient Navigator to support hepatitis C, B, and HIV testing in the emergency department. The role uses USPSTF criteria to identify candidates and facilitates testing and follow-up within our hospital system.

Education includes an associate degree in healthcare or public health, or Medical Assistant with relevant experience. Strong communication and bilingual abilities are preferred for diverse patient outreach.

Qualifications

• Associate degree in healthcare or public health required or Medical Assistant plus 2 years of clinic operations experience.
• Knowledge of HIV and Hepatitis disease fundamentals a plus.
• Experience with EHR systems and clinical workflows.

Responsibilities

• Assist ED staff in identifying patients meeting USPSTF criteria for hepatitis C, hepatitis B, and HIV testing.
• Order testing for eligible patients and verify country of birth for Hoboken ED patients.
• Collaborate with clinic services to screen patients with advanced liver damage via FIB-4 scores.
• Provide disclosure of positive results and linkage to infectious disease or liver clinics.

Skills

EHR experience

Microsoft Word

Microsoft Excel

Communication skills

Multitasking

Bilingual English/Spanish

Healthcare operations

Education

Associate degree in healthcare or public health

Tools

EHR software

Job description

About Us

Welcome to Hudson Regional Health

Technology Transforming Care

Hudson Regional Health is a newly unified healthcare network serving Hudson County through four hospitals.

Together, these hospitals form a single, integrated system with a shared vision—to deliver modern, patient-first care supported by innovation. From robotic-assisted surgery and AI-powered diagnostics to real-time monitoring and precision neurosurgery, HRH is redefining what’s possible in community healthcare.

Patients across the region now have access to state-of-the-art procedures and nationally recognized specialists, all within a connected, local network designed to put care first.

Our Services

We focus on the care our patients need most, delivered with precision, innovation, and a commitment to excellence.

• Advanced Emergency Services – 24/24 emergency departments across all four hospitals
• Robotic-Assisted Surgery – featuring the Da Vinci XI and ExcelsiusGPS systems
• Neurosurgery & Spine Care – including Stealth Navigation and precision-guided treatment
• Women’s Health & Maternity -comprehensive services tailored for every stage
• Imaging & Diagnostics – AI-enhanced systems for faster, more accurate results
• Outpatient & Specialty Care – coordinated care across multiple disciplines

Our Hospitals

Explore our hospitals and discover care that’s high-tech, high-touch, and close to home:

• Secaucus University Hospital, Flagship campus featuring the Robotic Surgery Institute and modernized emergency care.
• Bayonne University Hospital, A full-service community hospital offering personalized acute care.
• Hoboken University Hospital, A local leader in women’s health, family medicine, and outpatient services.
• The Heights University Hospital (Jersey City), Expanding access to state-of-the-art care in the heart of Jersey City.

What You’ll Be Doing

POSITION SUMMARY:

The Patient Navigator assists with diagnosis of patients in need of testing for hepatitis C, B, and HIV.

As a grant funded position, the patient navigator (PN) is to work in the emergency department (ED) at Hudson Regional Health (HRH), using United States Preventative Services Task Force (USPSTF) guidelines, to identify and facilitate testing of patients meeting testing criteria for hepatitis C, hepatitis B and HIV. The PN will work with ED staff to verify if patients meeting USPSTF criteria (age>18) are asked if they had been tested for hepatitis C, hepatitis B and HIV. For untested patients meeting criteria, the PN will work with ED staff to order testing. The PN will also verify country of birth of patients seen in the Hoboken ED. Patients meeting demographic testing criteria for hepatis B infection risk will have a serum hepatitis B surface antigen ordered.

The patient navigator will assist ED staff to use appropriate ICD- 10 coding for testing.

The PN will work with the project director to review monthly reports of patients with a FIB4 score >3.0 identified within our hospitals to identify those patients with advanced liver damage and screen them for hepatitis C, B, and HIV.

The PN will collaborate with outpatient substance abuse services and inpatient substance abuse services within our systems to increase hepatitis C, hepatitis B ang HIV testing.

The PN is responsible for disclosing positive results to patients newly diagnosed or reengaged into care and will provide linkage to care (referral to the appropriate infectious disease or liver clinic).

The PN is responsible for compiling and maintaining data to transmit to the grant sponsor. The PN is responsible for the correction of data errors, and the validation of submitted data.

What We’re Looking For

Monday though Friday – 8:00 AM to 4:30 PM

Education: Associate degree in healthcare or public health related field, or Medical Assistant plus (2) years of experience with healthcare clinic operations in a patient-facing role.

Experience: Knowledge of HIV fundamentals and Hepatitis disease.

Skills:

• Demonstrated interest in and knowledge of community health care and primary care.
• Electronic health record (EHR) experienced required.
• Proficiency with Microsoft Word, Excel and databases required.
• Ability to collaborate with physicians, staff, and external organization.
• String communication skills with diverse populations required. Solid relationship- building and people skills. Excellent time management skills. Excellent coordination skills including multitasking and setting priorities on work assignments.
• Knowledge of medical terminology and organization services.
• Outstanding verbal and written communication skills, customer service skills, phone etiquette and works well in fast-paced dynamic atmosphere.
• Ability to multi-task and work independently while being detail orientated.
• High degree of independence, flexibility, initiative, and commitment. Demonstrated awareness and value of cultural competence.
• Displays extraordinary customer service skills in person, telephone, and written communications.
• Bilingual (English/Spanish) speaking and writing ability preferred.

What We Offer

• Competitive compensation based on experience and qualifications: When determining the compensation, several factors may be considered including, years of relevant experience, credentials, union contracts, education, and internal equity.
• Comprehensive health, dental, and vision insurance
• 401K, Retirement savings plan with employer contribution
• Generous Paid Time Off (PTO) and paid holidays
• Tuition Reimbursement
• Opportunities for professional growth, development, and continuing education
• Employee wellness programs and resources

Influenza Vaccinations are a requirement for employment. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date, during the influenza season, if you are offered employment, unless you request and receive an approved medical exemption.

We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.