Hep C Peer Navigator & Outreach Advocate

HOUSING WORKS INC; New York (NY); On-site; USD 48,000 - 72,000; Full time

Job summary

Housing Works is seeking a Peer Specialist to support the Hepatitis C Care and Treatment Program in New York. Use lived experience with Hep C, substance use, homelessness, and healthcare systems to engage clients through testing, treatment initiation, adherence, and cure (SVR).

The role collaborates with harm reduction staff and outreach workers to bring services directly to clients where they are. The position emphasizes empathy, non-judgmental care, reliability, and teamwork within an

Qualifications

• Familiarity with Hep C treatment
• Experience working within syringe exchange, harm reduction, or HIV/HCV prevention programs
• Bilingual (English/Spanish) a plus

Responsibilities

• Client Engagement & Support: provide peer-based outreach and support to Hep C clients and at-risk individuals
• Build trusting relationships to reduce stigma and improve engagement with the Hep C program
• Accompany clients through testing, linkage to care, treatment initiation, adherence, and SVR testing
• Provide motivational support for clients lost to follow-up or hesitant to engage
• Support clients in navigating social determinants of health barriers to treatment
• Program & Site Support: assist Hep C program enrollment and retention across Housing Works sites
• Support integration of Hep C services within harm reduction and syringe exchange settings, including telehealth treatment delivery
• Participate in community outreach to engage Hep C positive individuals outside current network
• Support Hep C awareness programming and client storytelling events
• Maintain accurate documentation of client contacts and progress
• Attend team meetings and case conferences with care teams and navigators
• Collaborate with internal programs and external partners to enhance program visibility
• Provide feedback to leadership on engagement barriers and needs

Skills

Empathy & relationship-building

Non-judgmental approach

Reliability & follow-through

Interdisciplinary teamwork

Flexibility & resilience

Job description

Housing Works is seeking a Peer Specialist to support the Hepatitis C Care and Treatment Program in New York. Use lived experience with Hep C, substance use, homelessness, and healthcare systems to engage clients through testing, treatment initiation, adherence, and cure (SVR).

The role collaborates with harm reduction staff and outreach workers to bring services directly to clients where they are. The position emphasizes empathy, non-judgmental care, reliability, and teamwork within an