Help Desk Technician - Remote/Plano Growth Role

AbbVie; Plano (TX); Hybrid; USD 85,000 - 116,000; Full time

Job summary

AbbVie in Plano, TX is seeking a mid-level Help Desk Technician to join a fast-moving technology team. The role offers a compensation range of $85,000 to $116,000 with internship hours noted and growth opportunities in a hands-on environment.

You will maintain firewall-related CI, ensure uptime during off-hours, and translate business requirements into technical tasks. A relocation option or remote work is available as the team scales Learning services across Texas.

Qualifications

• Plano grounding or adaptability to relocate
• Familiarity with AbbVie-scale workflows
• Willingness to relocate to Plano, TX or to make remote work
• A learner's pace that keeps up with shifting requirements
• A collaborator's reflex to share credit and absorb blame

Responsibilities

• Keep AbbVie\'s Firewall Management CI under ten minutes so Plano, TX engineers stay in flow
• Defend AbbVie uptime through the 2 a.m. Plano pages nobody volunteers for
• Translate data-honest business requirements into technical specifications and tasks
• Prototype proof-of-concept solutions for emerging technology requirements
• Scale AbbVie\'s Continuous Learning services from Plano pilot to TX-wide rollout

Skills

SSH

Collaboration

Learning pace

Relocation willingness

Tools

Bash

VPN

Networking basics

Job description

AbbVie in Plano, TX is seeking a mid-level Help Desk Technician to join a fast-moving technology team. The role offers a compensation range of $85,000 to $116,000 with internship hours noted and growth opportunities in a hands-on environment.

You will maintain firewall-related CI, ensure uptime during off-hours, and translate business requirements into technical tasks. A relocation option or remote work is available as the team scales Learning services across Texas.