Help Desk Technician

AbbVie; Plano (TX); Hybrid; USD 85,000 - 116,000; Full time

Job summary

AbbVie in Plano, TX is seeking a mid-level Help Desk Technician to join a fast-moving technology team. The role offers a compensation range of $85,000 to $116,000 with internship hours noted and growth opportunities in a hands-on environment.

You will maintain firewall-related CI, ensure uptime during off-hours, and translate business requirements into technical tasks. A relocation option or remote work is available as the team scales Learning services across Texas.

Qualifications

• Plano grounding or adaptability to relocate
• Familiarity with AbbVie-scale workflows
• Willingness to relocate to Plano, TX or to make remote work
• A learner's pace that keeps up with shifting requirements
• A collaborator's reflex to share credit and absorb blame

Responsibilities

• Keep AbbVie\'s Firewall Management CI under ten minutes so Plano, TX engineers stay in flow
• Defend AbbVie uptime through the 2 a.m. Plano pages nobody volunteers for
• Translate data-honest business requirements into technical specifications and tasks
• Prototype proof-of-concept solutions for emerging technology requirements
• Scale AbbVie\'s Continuous Learning services from Plano pilot to TX-wide rollout

Skills

SSH

Collaboration

Learning pace

Relocation willingness

Tools

Bash

VPN

Networking basics

Job description

AbbVie runs lean, deploys often, and now needs a mid-level Help Desk Technician who finds that combination exciting rather than terrifying. The promise is concrete - $85,000 - $116,000, internship hours, 5 years honored, and a technology role at AbbVie that grows with you.

Key Responsibilities

• Keep AbbVie's Firewall Management CI under ten minutes so Plano, TX engineers stay in flow
• Defend AbbVie uptime through the 2 a.m. Plano pages nobody volunteers for
• Translate data-honest business requirements into technical specifications and tasks
• Prototype proof-of-concept solutions for emerging technology requirements
• Scale AbbVie's Continuous Learning services from Plano pilot to TX-wide rollout

What You'll Bring

• A Plano grounding, or the adaptability to plant roots quickly
• Familiarity with AbbVie-scale workflows, or the appetite to reach them
• Willingness to relocate to Plano, TX, or to make remote workMid-level-caliber judgment about when to elevate and when to absorb
• A learner's pace that keeps up with shifting requirements
• A collaborator's reflex to share credit and absorb blame
• A knack for SSH that colleagues quietly come to rely on

AbbVie has become the small-but-mighty name technology buyers across TX bring up when someone asks who actually knows Continuous Learning. Inclusion isn't a poster on the Plano, TX wall; it's who gets pulled into the room and heard.

Earn $85,000 - $116,000, sharpen your Bash beside a mentor, enjoy the benefits, and never apologize for needing a flexible Tuesday.