Help Desk Technician

Egreenservices; Sandy (UT); On-site; USD 87,000 - 122,000; Full time

Benefits offered by this job

Mentorship

Flexible internship schedule

Benefits

Job summary

Amazon in Sandy, UT is hiring a Help Desk Technician to support modern infrastructure, including Windows Server architecture, infrastructure as code, and CI/CD pipelines. The role involves evaluating Zendesk solutions versus in-house builds for the Sandy, UT stack, and maintaining microservices that serve Amazon customers locally.

The ideal candidate has backup and recovery discipline, a Security+ mindset, and comfort with internship schedules and team norms at Amazon.

Qualifications

• Solid backup and recovery grounding; CompTIA Security+ you can pick up on the fly.
• UT sensibility or curiosity about the market in Sandy, UT.
• Working familiarity with internship schedules and team norms at Amazon.

Responsibilities

• Sketch the Windows Server architecture and defend it in review; then build it.
• Configure and manage infrastructure as code across staging and production.
• Maintain and improve CI/CD infrastructure across UT engineering teams.
• Decide when to buy Zendesk versus build it for Amazon's Sandy, UT stack.
• Refine and maintain microservices that support Amazon customers in Sandy, UT.
• Harden Amazon's Windows Server auth so the UT audit comes back clean.

Skills

Bash scripting

Windows Server

Infrastructure as code

CI/CD

Zendesk

Security+

Tools

Zendesk

CI/CD tooling

Job description

Our Help Desk Technician role rewards the values-led habit of writing the test before you trust the feature, especially around Bash Scripting. Trade 5 years of Subnetting for $87,000 - $122,000 and you also get technology ownership and an Amazon crew that wants you to win.

Key Responsibilities

• Sketch the Windows Server architecture, defend it in review, then build the thing
• Configure and manage infrastructure as code across staging and production
• Maintain and improve CI/CD infrastructure across UT engineering teams
• Decide when to buy Zendesk versus build it for Amazon's Sandy, UT stack
• Refine and maintain microservices that support Amazon customers in Sandy, UT
• Harden Amazon's Windows Server auth so the UT audit comes back clean

What You'll Bring

• Solid Backup and Recovery grounding, plus CompTIA Security+ you can pick up on the fly
• An UT sensibility, or genuine curiosity about this market
• Working familiarity with internship schedules and team norms at Amazon
• A knack for Zendesk that colleagues quietly come to rely on

Somewhere between a startup and an institution, Amazon has spent years perfecting Attention Management for clients all over Sandy, UT. The scrappy-but-steady pace here is real, but so is the permission to log off and recover.

We anchor everything in $87,000 - $122,000, then add mentorship, benefits, and the freedom to flex your internship schedule around real life.

Hiring as we speak in Sandy, with daily reviews still underway.