Help Desk Technician

Egreenservices; New Haven (CT); On-site; USD 81,000 - 122,000; Full time

Benefits offered by this job

Mentorship

Real benefits

New Haven, CT flexibility

Job summary

Strategic Consulting Inc in New Haven, CT is hiring for a mid-level role that leads, not just executes, with a CT base salary shown. The role focuses on keeping build pipelines green, developing Penetration Testing tooling, and translating compliance rules into actionable guardrails.

You will own feature delivery, navigate politics, and communicate across emails, calls, and in-person meetings. Mentorship and real benefits are offered with CT-based flexibility.

Qualifications

• Comfort with the contract cadence of a New Haven-based operation
• Sharp written and verbal communication, tested under scrutiny
• Eagerness to take ownership and run with new responsibilities
• 3+ years navigating the politics that technology work attracts
• Confident communicator across email, calls, and in-person meetings

Responsibilities

• Keep the CompTIA Network+ build pipeline green so New Haven deploys never wait on a red light
• Build the Penetration Testing tooling that makes every other New Haven engineer faster
• Translate technology compliance rules into Group Policy guardrails baked into the build
• Slice the self-directed technology monolith into ITIL Foundation services New Haven, CT can deploy alone
• Deliver mid-level-quality features within the $81,000 - $122,000 Help Desk Technician mandate
• Reach into legacy Penetration Testing modules and leave them cleaner than you found them

Job description

Work alongside talented engineers in New Haven to ship playfully-serious features that delight users at every scale. Look past the title and you'll see $81,000 - $122,000, a CT base, and a mid-level role that asks you to lead, not just execute.

Key Responsibilities

• Keep the CompTIA Network+ build pipeline green so New Haven deploys never wait on a red light
• Build the Penetration Testing tooling that makes every other New Haven engineer faster
• Translate technology compliance rules into Group Policy guardrails baked into the build
• Slice the self-directed technology monolith into ITIL Foundation services New Haven, CT can deploy alone
• Deliver mid-level-quality features within the $81,000 - $122,000 Help Desk Technician mandate
• Reach into legacy Penetration Testing modules and leave them cleaner than you found them

What You'll Bring

• Comfort with the contract cadence of a New Haven-based operation
• Sharp written and verbal communication, tested under scrutiny
• Eagerness to take ownership and run with new responsibilities
• 3+ years navigating the politics that technology work attracts
• Confident communicator across email, calls, and in-person meetings

Strategic Consulting Inc is where curious, feedback-driven people come to build the future of technology. You'll find a flat structure where the best argument wins, regardless of title.

Our offer wraps $81,000 - $122,000 around mentorship, real benefits, and the kind of New Haven, CT flexibility most technology roles only promise.

The Strategic Consulting Inc team is scaling in New Haven, CT, and we are hiring for it now.