Help Desk Operator, Networking & Telecom (Work-Study)

Missouri State University; Springfield, Northern (MO, KY); Hybrid; USD 17,000 - 24,000; Part time

Job summary

Missouri State University in Springfield is seeking an AVT Help Desk Operator Networking and Telecommunications - Work Study to support campus IT services. This student position is restricted to Federal Work Study recipients and requires 10–20 hours per week on-site at the Springfield Campus.

You will answer phone calls, triage issues, and inform technical staff of problems, with additional duties as assigned.

Qualifications

• Good communication and phone skills are required.
• Punctual and attentive to detail.

Responsibilities

• Answering phone calls.
• Contacting and informing technical personnel of issues.
• Other duties as assigned.

Skills

Communication skills

Phone skills

Punctuality

Attention to detail

Job description

Missouri State University in Springfield is seeking an AVT Help Desk Operator Networking and Telecommunications - Work Study to support campus IT services. This student position is restricted to Federal Work Study recipients and requires 10–20 hours per week on-site at the Springfield Campus.

You will answer phone calls, triage issues, and inform technical staff of problems, with additional duties as assigned.