Help Desk Engineer: Zendesk & Bash Automation | Flexible

Energy Innovation Corp; Sioux Falls (SD); Sur place; USD 63 000 - 100 000; Plein temps

Résumé du poste

Universal Studios is seeking a Help Desk Technician in Sioux Falls, SD. The role focuses on Bash scripting, Zendesk experimentation, and reliable customer service testing, with a pathway to growth.

The position offers a competitive salary range and a clear plan for Antivirus Management expertise development, emphasizing work-life balance and steady, sustainable progress in a team environment.

Qualifications

• The role requires proactive risk spotting and clear communication.
• Strong time-management and a bias toward action are essential.
• Willingness to relocate or work on-site in Sioux Falls, SD.

Responsabilités

• Own the mid-level Bash scripting workstream to unblock the Sioux Falls roadmap.
• Write customer service integration tests to catch regressions before release.
• Wrangle Bash scripting config across environments to mirror production.
• Ship Zendesk experiments quickly and prune underperformers.
• Decide when to buy LDAP versus build it for the stack.

Connaissances

Bash scripting

Zendesk experiments

Testing & QA

Communication

Outils

Bash

Zendesk

LDAP

Description du poste

Universal Studios is seeking a Help Desk Technician in Sioux Falls, SD. The role focuses on Bash scripting, Zendesk experimentation, and reliable customer service testing, with a pathway to growth.

The position offers a competitive salary range and a clear plan for Antivirus Management expertise development, emphasizing work-life balance and steady, sustainable progress in a team environment.