Heavy Equipment Service Technician - Field & Diagnostics

Vermeer Heartland; Etna Township (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

PTO and holiday pay

Medical and life insurance plans

401(K)

Job summary

Vermeer Heartland, a family-owned dealer of Vermeer industrial equipment, is seeking a Heavy Equipment Service Technician at our Columbus, OH location. The role focuses on applying product knowledge to repairs, performing preventative maintenance, and maintaining accurate service documentation.

The successful candidate will use diagnostic software and cooperate with parts and service teams to ensure excellent customer experience, while upholding safety and cleanliness standards on the job site.

Qualifications

• High school diploma or GED is required.
• Valid driver’s license and ability to meet Heartland insurance provider qualifications.
• Formal technical school training in hydraulics, electrical, gas/diesel engines and structural systems is a plus.

Responsibilities

• Apply product knowledge and procedures to conduct repairs.
• Perform routine Preventative Maintenance and identify other needed repairs.
• Maintain timely and accurate customer and equipment documentation.
• Use diagnostic software and equipment for diagnostics, repair and/or installation.
• Communicate with the customer to ensure equipment is well-cared for during repairs.
• Collaborate with parts personnel and other departments to support the customer.
• Participate in routine training and seek learning opportunities.
• Maintain cleanliness of the work area and safely use Heartland property.

Skills

Customer service

Diagnostics software

Multi-tasking

Communication

Overtime availability

Education

High school diploma or GED

Formal technical school training (hydraulics, electrical, gas/diesel engines)

Tools

Diagnostic software

Job description

Vermeer Heartland, a family-owned dealer of Vermeer industrial equipment, is seeking a Heavy Equipment Service Technician at our Columbus, OH location. The role focuses on applying product knowledge to repairs, performing preventative maintenance, and maintaining accurate service documentation.

The successful candidate will use diagnostic software and cooperate with parts and service teams to ensure excellent customer experience, while upholding safety and cleanliness standards on the job site.