Heavy Equipment Parts & Service Sales Advisor

Papé Group; Washington, United States, Northern America, Americas; Hybrid; USD 52,000 - 86,000; Full time

Benefits offered by this job

401(k) & Roth 401(k) Plans

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life Insurance

Short- and Long-Term Disability

Tuition Reimbursement

Paid Holidays

Vacation and Sick Leave

Advancement Opportunities

Job summary

Pape’ Machinery, Inc. is seeking a Customer Service Advisor to join our Mt. Vernon, WA team. You will drive relationship-based sales of heavy equipment parts and services, ensuring customers receive top-tier support and solutions.

You will collaborate with Parts and Service teams, manage customer needs, and develop plans to grow sales and service retention. A driver’s license and strong communication are required, with training and benefits provided.

Qualifications

• Self-motivation and the drive to win.
• Excellent communication skills to build strong customer relationships.
• Experience planning, developing, and executing sales action plans.
• Knowledge and experience in heavy equipment parts and service.
• Driver’s license with a good driving record.

Responsibilities

• Sell heavy equipment parts and service to customers to keep equipment running in peak form.
• Act as liaison between Parts and Service Departments and customers.
• Identify customer needs, recommend solutions, and provide related services.

Skills

Self-motivation

Communication skills

Sales planning

Heavy equipment parts experience

Driver's license

Job description

Pape’ Machinery, Inc. is seeking a Customer Service Advisor to join our Mt. Vernon, WA team. You will drive relationship-based sales of heavy equipment parts and services, ensuring customers receive top-tier support and solutions.

You will collaborate with Parts and Service teams, manage customer needs, and develop plans to grow sales and service retention. A driver’s license and strong communication are required, with training and benefits provided.