Customer Service Advisor (Heavy Equipment Parts & Service Sales)

Papé Machinery, Inc. in; Mount Vernon (WA); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

401(k) Plan

Medical Insurance

Dental Insurance

Vision Insurance

FSA

Life Insurance

Disability Insurance

Training

Tuition Reimbursement

Zusammenfassung

Pape’ Machinery, Inc. in Mt. Vernon, WA is seeking a Customer Service Advisor to sell heavy equipment parts and services while building lasting customer relationships.

You will be the liaison between Parts and Service, identifying customer needs, recommending solutions, and ensuring equipment runs at peak performance. This full-time role offers base pay plus commission, strong training, and a comprehensive benefits package including health and retirement plans.

Qualifikationen

• Excellent communication skills and ability to form strong relationships with customers.
• Self-motivation and the desire to win.
• Experience planning, developing, and executing sales action plans.
• Knowledge and experience in heavy equipment parts and service.
• Driver’s license with a good driving record.

Aufgaben

• Sell heavy equipment parts and service to customers to ensure equipment runs in peak form.
• Act as liaison between Parts and Service departments and customers to address needs.
• Identify customer needs, recommend solutions, and provide applicable services.

Kenntnisse

Communication

Self-motivation

Sales planning

Heavy equipment knowledge

Driver’s license

Jobbeschreibung

Customer Service Advisor (Heavy Equipment Parts & Service Sales)

Job Category: Sales

Requisition Number: CUSTO030944

Full-Time

Locations

Pape' Machinery, Inc. - Construction & Forestry
420 E Hickox Rd
Mt Vernon, WA 98273, USA

Description

CUSTOMER SERVICE ADVISOR (HEAVY EQUIPMENT PARTS & SERVICE SALES):

Are you a people person? Do you love building long-lasting relationships? Are you driven to win? If you answered yes to these questions, we would love to hear from you! Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a Customer Service Advisor to join their team in Mt. Vernon, WA.

At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family.

Make a difference. Grow your career. Join the Pape’ Team!

WHAT YOU’LL DO:

As our Customer Service Advisor, you will be in a lucrative sales career where your earning potential and success are unlimited! Your primary focus will be selling heavy equipment parts and service to customers to ensure their equipment is running in peak form. Think of yourself as the liaison between Pape’s Parts and Service Departments and our customers. Once they buy the equipment, it is your job to take care of them! Every day you will be responsible for relationship-based selling with our customers by determining what our customers’ needs are, recommending solutions, and providing these services to them.

WHAT YOU NEED:

• Self-motivation and the desire to win.
• Excellent communication skills, including the ability to form strong relationships with customers.
• Experience planning, developing, and executing sales action plans.
• Knowledge and experience in heavy equipment parts and service.
• Driver’s license with a good driving record.

Compensation: Salary + Commission

Why work for Pape’:

• Competitive pay based on your skills, training, and experience level.
• Outstanding benefits including –401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
• Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 1 hour of sick leave for every 40 hours worked, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well.
• Advancement– Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
• Stability and reputation— Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus???)… Pape’ is known for their stability, honesty and integrity.
• Equipment– Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory!
• Employee impact– Enjoy an open-door policy where your voice will be heard and your opinions will matter.
• Training– You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.

Qualifications

Licenses & Certifications

Required

Driver License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.