Heavy Equipment Mechanic - Forklift Technician

Wiese Group; Eden Prairie (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Wiese is seeking a Service Technician in Eden Prairie, MN to repair forklifts, aerial lifts, floor care equipment, and related gear. You will be the main contact for customers and must present the company professionally while delivering top mechanical services and service quality.

Responsibilities include troubleshooting equipment, obtaining customer approval for repairs, completing documentation, and promoting additional Wiese services based on customer needs.

Qualifications

• Hazard assessments and high safety standards required.
• Strong multitasking and time management skills.
• Ability to lift 50 pounds and access confined spaces.

Responsibilities

• Troubleshoot and repair customer equipment on-site or in the shop.
• Submit paperwork and service orders accurately and promptly.
• Provide excellent customer service and promote additional services.
• Manage workload and prioritize daily tasks.

Skills

Customer service

Multitasking

Time management

Mechanical aptitude

Safety awareness

Tools

Hand tools

Computer systems

Job description

Job Location: Eden Prairie, MN 55344

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, we are looking for a Service Technician to repair our customer's material handling equipment.

A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs.
• Managing your workload effectively.

Qualifications

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

Our Website: https://wieseusa.com/

Our YouTube page: https://www.youtube.com/user/WieseUSA