Heavy Equipment Mechanic - Forklift Technician

Wiese Group; East Peoria (IL); On-site; USD 52,000 - 80,000; Full time

Job summary

Wiese Group in East Peoria, IL is seeking a Service Technician to repair our customers' material handling equipment, including forklifts and floor care devices. You will be the face of the company, delivering expert mechanical service and strong customer care.

You will troubleshoot equipment problems, obtain customer approvals before repairs, and handle required paperwork while maintaining safety and productivity. Willingness to learn our software and work with customers is essential.

Qualifications

• Hazard assessments and a high standard of safe work practices.
• Strong multitasking and time management skills; ability to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas; comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record.
• Provide your own hand tools.
• Working knowledge of computer systems and ability to learn our software to complete online work orders.
• Demonstrated customer service skills, verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background check, MVR and E-Verify are required.

Responsibilities

• Troubleshooting customer equipment problems and obtaining customer approval before repairs.
• Completing and submitting all required paperwork.
• Providing best possible customer service and offering additional Wiese services based on customer needs.
• Managing workload effectively.

Skills

Multitasking

Time management

Customer service

Self-management

Safety awareness

Hazard assessment

Tools

Hand tools

Computer skills

Job description

Job DetailsJob Location: East Peoria, IL 61611If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, we are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Conform with and obtain approval from the customer before making repairs
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
• Managing your workload effectively

QualificationsQualifications

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website: https://wieseusa.com/
• Our YouTube page: https://www.youtube.com/user/WieseUSA