Heavy Equipment & Forklift Service Technician

Wiese Usa Inc; Muncie (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Wiese Usa Inc. is seeking a Service Technician to repair material handling equipment, including forklifts and aerial lifts, while serving as the main point of contact for customers.

You will represent the company professionally and ensure high-quality mechanical and customer service. Responsibilities include troubleshooting, obtaining customer approval before repairs, completing paperwork, and proactively offering additional Wiese services.

Qualifications

• Hazard assessments and a high standard of safe work practices are required.
• Strong multitasking and time management skills to prioritize daily tasks.
• Able to lift 50 pounds and crouch/crawl in confined areas as needed.
• Provide your own hand tools and maintain safe driving record.

Responsibilities

• Troubleshoot customer equipment problems and perform repairs after customer approval.
• Complete and submit all required paperwork and service orders.
• Provide excellent customer service and promote additional Wiese services.
• Actively support safety initiatives and report unsafe conditions to management.
• Manage workload effectively and maintain professional interaction with customers.

Skills

Multitasking

Time management

Customer service

Self-management

Physical stamina

Driver's license

Tools

Hand tools

Job description

Wiese Usa Inc. is seeking a Service Technician to repair material handling equipment, including forklifts and aerial lifts, while serving as the main point of contact for customers.

You will represent the company professionally and ensure high-quality mechanical and customer service. Responsibilities include troubleshooting, obtaining customer approval before repairs, completing paperwork, and proactively offering additional Wiese services.