Field Service Technician - Heavy Equipment

Wiese Usa Inc; Jackson (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Wiese Usa Inc. is seeking a Service Technician to repair customer material handling equipment, including forklifts and aerial lifts. You will be the customer-facing technician, performing repairs, documenting work orders, and promoting add-on services.

Ideal candidates will be safety-minded, capable of lifting 50 pounds, and able to work from heights. A valid license and own hand tools are required; training on company software will be provided.

Qualifications

• Perform hazard assessments and maintain a high standard of safe work practices.
• Prioritize daily workload and manage time effectively.
• Lift up to 50 pounds and crouch/crawl in confined areas.
• Valid driver’s license with a clean driving record.
• Provide your own hand tools and learn company software to complete online work orders.
• Demonstrate strong customer service and communication skills.
• Pre-employment drug screen, physical, background check, MVR, and eligibility verification required.

Responsibilities

• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide excellent customer service and promote additional Wiese services.
• Follow safety policies and lead safety initiatives.
• Manage workload and prioritize daily tasks.

Skills

Safety practices

Multitasking

Time management

Customer service

Physical endurance

Drive license

Hand tools

Computer literacy

Communication skills

Tools

Work order software

Job description

Wiese Usa Inc. is seeking a Service Technician to repair customer material handling equipment, including forklifts and aerial lifts. You will be the customer-facing technician, performing repairs, documenting work orders, and promoting add-on services.

Ideal candidates will be safety-minded, capable of lifting 50 pounds, and able to work from heights. A valid license and own hand tools are required; training on company software will be provided.