Field Service Technician: Heavy Equipment & Customer Care

Wiese Usa Inc; Baltimore (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Wiese Usa Inc is seeking a Service Technician to repair a wide range of material handling equipment, including forklifts, aerial lifts, and floor care machines. You will be the primary contact between the company and customers, delivering professional mechanical service and strong customer support.

Applicants should be able to perform hazard assessments, lift up to 50 pounds, work at heights, possess a valid driver’s license, provide their own hand tools, and pass pre-employment screening.

Qualifications

• Perform hazard assessments and maintain high safety standards.
• Strong multitasking and time management skills.
• Ability to lift 50 pounds and crawl in confined areas.
• Valid driver’s license with a clean driving record.
• Provide your own hand tools.
• Comfortable with heights above 15 feet.
• Pre-employment drug screen, physical exam, background check, MVR, and E-Verify are required.

Responsibilities

• Repair customer’s material handling equipment.
• Troubleshoot customer equipment problems.
• Confer with and obtain approval from the customer before making repairs.
• Complete and submit all required paperwork.
• Provide excellent customer service, including presenting additional Wiese services.
• Manage workload effectively.

Skills

Multitasking

Time management

Customer service

Hand tools

Computer skills

Safety awareness

Tools

Company software

Job description

Wiese Usa Inc is seeking a Service Technician to repair a wide range of material handling equipment, including forklifts, aerial lifts, and floor care machines. You will be the primary contact between the company and customers, delivering professional mechanical service and strong customer support.

Applicants should be able to perform hazard assessments, lift up to 50 pounds, work at heights, possess a valid driver’s license, provide their own hand tools, and pass pre-employment screening.