Heavy-Duty Service Writer — Growth & Weekly Pay

FleetPride, Inc.; Georgetown (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Monthly bonus opportunities

Insurance from day one

401(k) with match

Paid holidays

Disability insurance

Employee Assistance Program

Vacation accrual + sick time

Annual raises

Career advancement opportunities

Relocation assistance

Job summary

FleetPride, Inc. in Lexington, KY is hiring a Heavy Duty Service Writer to serve as the link between customers, technicians and the shop team.

You will communicate repair recommendations and estimates, coordinate scheduling and provide updates to keep repairs moving smoothly. Ideal candidates bring 2+ years of heavy-duty truck or parts/service experience and a strong focus on customer service, organization, and effective communication.

Qualifications

• Strong communication and customer service skills.
• Highly organized and able to multitask in a fast-paced environment.
• Comfortable with computers and learning new software systems.

Responsibilities

• Communicate with customers regarding repairs, estimates, scheduling, and service updates.
• Prepare and communicate repair estimates and recommendations.
• Coordinate with technicians and shop management to keep repairs moving.
• Keep customers informed throughout the repair process.
• Help organize daily shop operations and workflow.
• Assist with parts and inventory as needed.
• Maintain accurate work orders and documentation.
• Provide excellent customer service from check-in through completion.

Skills

Communication

Customer service

Organizational skills

Multitasking

Computer skills

Tools

Hospitality/Shop software

Job description

FleetPride, Inc. in Lexington, KY is hiring a Heavy Duty Service Writer to serve as the link between customers, technicians and the shop team.

You will communicate repair recommendations and estimates, coordinate scheduling and provide updates to keep repairs moving smoothly. Ideal candidates bring 2+ years of heavy-duty truck or parts/service experience and a strong focus on customer service, organization, and effective communication.