Heavy-Duty Parts Counter Sales Pro

FleetPride; Springfield (MO); Hybrid; USD 38.000 - 52.000; Vollzeit

Zusammenfassung

FleetPride in Springfield, MO is seeking a motivated parts counter salesperson to help customers by phone or in person, identify parts, and close sales.

You will use catalogs, price sheets, and product knowledge to advise customers, process orders, and handle returns and warranties, supporting the branch and central warehouse.

This role emphasizes teamwork, accuracy, and exceptional service to drive profit and build lasting customer relationships.

Qualifikationen

• Minimum 2 years of sales experience; heavy-duty parts preferred.
• Ability to determine parts requirements by phone or in person.
• Knowledge of pricing procedures and warranty handling.

Aufgaben

• Help determine and obtain heavy duty parts for customers as requested by phone or in person.
• Suggest sale of related parts for full service.
• Locate and obtain ordered part for customer from central warehouse or branch.
• Determine sales price for customers for each sale in accordance with company procedure.
• Handle warranty or defective parts for customers in accordance with company procedure.
• Special order parts on an emergency basis when necessary and appropriate.
• Process approved credits for customer when merchandise is returned.
• Answer customers’ questions about products, prices, availability, and product features.

Kenntnisse

Sales experience

Parts knowledge

Customer service

Communication

Time management

Ausbildung

High School Diploma

GED

High School Equivalence Certificate

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Jobbeschreibung

FleetPride in Springfield, MO is seeking a motivated parts counter salesperson to help customers by phone or in person, identify parts, and close sales.

You will use catalogs, price sheets, and product knowledge to advise customers, process orders, and handle returns and warranties, supporting the branch and central warehouse.

This role emphasizes teamwork, accuracy, and exceptional service to drive profit and build lasting customer relationships.