Heavy-Duty Diesel Shop Manager: Lead, Diagnose & Optimize

Cogent Analytics; Media (Delaware County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Short term disability

SIMPLE IRA retirement plan

Paid time off for national holidays

Paid vacation 2 weeks to start

10 paid personal days

Annual workbook allowance

Uniform plan

Job summary

Cogent Analytics seeks a Heavy‑Duty Diesel Shop Manager to lead operations at a satellite facility focused on dedicated fleet maintenance. You will diagnose repair needs, mentor two technicians, and ensure efficient workflow across scheduling, parts, and quality control.

Ideal candidates bring hands‑on diesel repair expertise, strong leadership, and extensive knowledge of Cummins, PACCAR, Snap‑on, and JPRO diagnostics. A valid Class A license is preferred and a stable schedule is expected.

Qualifications

• Valid Class A Driver’s License (Preferred).
• Experience in heavy‑duty diesel repair and diagnosing complex mechanical/electrical issues.
• Prior leadership or shop management experience preferred.
• Strong knowledge of heavy‑duty truck diagnostics (Cummins and PACCAR).
• Familiarity with OEM diagnostic platforms such as Snap‑on and JPRO.
• Ability to manage workflow, technicians, and shop productivity in a fast‑paced environment.
• Strong organizational and communication skills; valid driver’s license required.
• Willingness to work a ~7:30 AM – 5:30 PM schedule; pass drug/alcohol screenings.

Responsibilities

• Manage day‑to‑day operations of the satellite shop and a two‑technician team.
• Provide hands‑on leadership by diagnosing repair needs and assisting technicians.
• Coordinate daily shop schedule and workflow for efficiency.
• Monitor technician productivity and shop performance against benchmarks.
• Maintain quality control standards to meet company/industry expectations.
• Utilize OEM diagnostic platforms and tools (Cummins, PACCAR, Snap‑on, JPRO).
• Manage shop inventory and organize tools/equipment.
• Order special parts to complete service orders and maintain workflow.
• Communicate regularly with leadership on performance and improvement opportunities.

Skills

Heavy-duty repair

Leadership

Diagnostics knowledge

Truck diagnostics

Organizational skills

Communication

Reliability

Driver's license

Tools

Cummins

PACCAR

Snap-on

JPRO

Job description

Cogent Analytics seeks a Heavy‑Duty Diesel Shop Manager to lead operations at a satellite facility focused on dedicated fleet maintenance. You will diagnose repair needs, mentor two technicians, and ensure efficient workflow across scheduling, parts, and quality control.

Ideal candidates bring hands‑on diesel repair expertise, strong leadership, and extensive knowledge of Cummins, PACCAR, Snap‑on, and JPRO diagnostics. A valid Class A license is preferred and a stable schedule is expected.