Lead Heavy-Duty Diesel Shop Manager — Satellite Facility

Cogent Analytics; Wilmington (DE); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Incentive bonus

Hiring bonus

Recruitment bonuses

Paid time off

Health insurance

Life insurance

Short-term disability

Simple IRA

Workbook allowance

Uniform program

Job summary

Our client operates a satellite heavy‑duty diesel repair facility focused on dedicated fleet maintenance. The Shop Manager leads daily operations, diagnoses repair needs, and supports two technicians to ensure timely service and productivity.

The role requires hands‑on leadership, strong diagnostic knowledge (Cummins, PACCAR, OEM platforms), and efficiency in scheduling, parts, and quality control. A reliable schedule and adherence to safety policies are essential.

Qualifications

• Valid Class A CDL preferred.
• 2) Heavy‑duty diesel repair experience with complex diagnoses.
• 3) Leadership or shop management experience preferred.
• 4) Knowledge of heavy‑duty truck diagnostics and OEM software (Cummins, PACCAR).
• 5) Familiarity with diagnostic platforms such as Snap-on, JPRO.
• 6) Ability to manage workflow and shop productivity in a fast-paced service environment.
• 7) Strong organization and communication skills.
• 8) Valid driver’s license.
• 9) Punctuality and reliable schedule.
• 10) Availability for 7:30 AM–5:30 PM with flexibility.
• 11) Ability to pass drug and alcohol screenings.

Responsibilities

• Manage day-to-day operations of the satellite shop with two technicians.
• Diagnose repair needs and assist technicians with service orders.
• Coordinate daily shop schedule and workflow for efficiency.
• Monitor technician productivity and shop performance to meet labor hours and billed time.
• Maintain quality control standards.
• Utilize OEM diagnostic platforms and industry tools (Cummins, PACCAR, Snap-on, JPRO).
• Manage inventory and parts purchases as needed.
• Communicate shop performance and improvements to leadership.

Skills

Leadership

Diagnostics

Organizational skills

Communication

Class A CDL

Tools

Cummins diagnostic

PACCAR diagnostics

Snap-on

JPRO

Job description

Our client operates a satellite heavy‑duty diesel repair facility focused on dedicated fleet maintenance. The Shop Manager leads daily operations, diagnoses repair needs, and supports two technicians to ensure timely service and productivity.

The role requires hands‑on leadership, strong diagnostic knowledge (Cummins, PACCAR, OEM platforms), and efficiency in scheduling, parts, and quality control. A reliable schedule and adherence to safety policies are essential.