Hearing Tech: Mercy O'Fallon, MO

Mercy; St. Louis (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy Audiology is seeking a Hearing Technician to support both clinical and administrative tasks in our Audiology department. You will perform hearing screenings, gather patient histories, assist with front desk workflows, and collaborate with audiologists to ensure high-quality patient care.

This role offers stable daytime hours in a full-time schedule, with opportunities to work with infants, families and adults while advancing audiology services and technology within a nationally recognized

Qualifications

• Associate degree or equivalent required.
• Strong communication and interpersonal skills needed.
• Ability to work independently and accurately.
• Customer-focused approach with passion for helping patients and families.

Responsibilities

• Perform hearing screenings using OAE and ABR methods.
• Obtain and document patient and family history.
• Provide excellent customer service to patients, families, and healthcare professionals.
• Assist with patient check-in, registration, scheduling, and front desk workflows.
• Support hearing aid services including non-billable maintenance and repairs.
• Collaborate with audiologists to ensure seamless patient care.
• Maintain accurate patient records and documentation.
• Follow safety, infection prevention, confidentiality and patient rights policies.
• Adapt schedules to meet patient volume and operational needs.
• Learn and implement new audiology technologies and equipment.

Skills

Communication

Independence

Customer focus

Interpersonal skills

Education

Associate degree

Bachelor's degree in healthcare

Tools

Hearing testing equipment

Job description

Find your calling at Mercy! Join Mercy and Make a Difference

Position Details:

What You'll Do

As a Hearing Technician, you will support both clinical and administrative functions within our Audiology department, including:

• Perform hearing screenings utilizing OAE and ABR testing methods
• Obtain and document appropriate patient and family history information
• Provide excellent customer service to patients, families, and healthcare professionals
• Assist with patient check-in, registration, scheduling, and front desk workflows
• Support hearing aid services, including non-billable hearing aid maintenance and repairs
• Collaborate with audiologists and other healthcare team members to ensure seamless patient care
• Maintain accurate documentation and patient records
• Follow all safety, infection prevention, confidentiality, and patient rights policies
• Adapt schedules and workflows to meet patient volume and operational needs
• Learn and implement new audiology technologies and equipment as they become available

What We're Looking For

Minimum Qualifications

• Associate degree or equivalent college credit
• Strong communication and interpersonal skills
• Ability to work independently and accurately
• Customer-focused approach with a passion for helping patients and families
• Ability to work effectively with healthcare professionals and the public

Preferred Qualifications

• Bachelor's degree in a healthcare-related field
• Previous patient care experience
• Previous hearing testing or audiology experience
• Experience working in a medical office, clinic, or hospital setting

Why Mercy?

At Mercy, our mission is clear: bringing to life a healing ministry through compassionate care and exceptional service.

This position offers:

Full-time schedule (40 hours/week)

No weekends

No holidays

Stable daytime hours

Opportunity to work alongside experienced audiologists

Meaningful patient interactions with infants, families, and adults

Career growth within a nationally recognized healthcare organization

Supportive and mission-driven work environment

About Mercy Audiology

Mercy Audiology provides comprehensive hearing healthcare services, includin hearing screening, diagnostic testing, hearing aid services, and patient education. Our team is committed to delivering exceptional care while helping patients and families navigate their hearing healthcare journey with confidence.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.