Hearing Support & Administrative Assistant

State-of-Maine; Augusta (ME); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Retirement Plan

Paid Holidays

Parental Leave

Gym Membership Reimbursement

Flexible Spending Accounts

Deferred Compensation

Job summary

State of Maine is seeking a detail-oriented Secretary Associate to support the Bureau of Motor Vehicles' hearing process in Augusta. You will manage case files, coordinate with stakeholders, and assist hearing officers, ensuring confidentiality and adherence to policies.

The role emphasizes customer service, accuracy, and teamwork in a fast-paced government setting with opportunities for growth and a strong benefits package.

Qualifications

• Experience delivering courteous, accurate, efficient service in fast-paced public settings.
• Ability to manage high volumes of inquiries while maintaining professionalism.
• Strong written/verbal communication for complex hearing processes.

Responsibilities

• Prepare case files and assist hearing officers with scheduling and hearings.
• Manage daily mail, continuances, and stays of suspension.
• Transcribe decisions and manage hearing recordings.

Skills

Customer Service

Communication

Teamwork

Adaptability

Attention to Detail

Education

Associate degree or equivalent experience

Tools

Microsoft Office

Adobe Pro

Zoom

OneDrive/ShareFile

Job description

State of Maine is seeking a detail-oriented Secretary Associate to support the Bureau of Motor Vehicles' hearing process in Augusta. You will manage case files, coordinate with stakeholders, and assist hearing officers, ensuring confidentiality and adherence to policies.

The role emphasizes customer service, accuracy, and teamwork in a fast-paced government setting with opportunities for growth and a strong benefits package.